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Amwell vs Mend vs AnywhereCare Comparison

Last updated:

Amwell

3.3(2,124 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…

Mend

4.5(289 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…

AnywhereCare

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

AnywhereCare's Telemedicine software is a comprehensive suite of features that provide remote access to users for a range of medical care, physical exams, and checkups. It offers live video streaming to/from a caregiver…

Mend leads on user satisfaction with a 4.5-star rating across 289 reviews.

Amwell vs Mend vs AnywhereCare — at a glance

FeatureAmwellMendAnywhereCare
Rating3.3 / 54.5 / 5
Reviews2,124289
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium Business
CategoryTelemedicine SoftwareTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API
Support modesBusiness Hours24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPRHIPAA
Data residencyUSUSUS

Key differences between Amwell and Mend

  • User satisfaction: Mend scores higher with a 4.5-star average.
  • Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Mend supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Amwell vs Mend vs AnywhereCare — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Amwell
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Mend
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AnywhereCare
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Amwell

Best for medium to large healthcare organizations needing integrated telemedicine tools.

Choose if
  • You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
  • You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
  • You value a simple, intuitive interface that mimics face-to-face physician visits.
Consider alternatives if
  • You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
  • You need a solution with clearly published pricing and consistently high user satisfaction ratings.

Mend

Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Choose if
  • You are a healthcare provider or team seeking to improve patient engagement remotely.
  • You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
  • You need a solution that increases patient satisfaction while reducing operational expenses.
Consider alternatives if
  • Your organization is outside the healthcare industry or lacks remote patient interaction needs.
  • You require transparent pricing and detailed feature information upfront for evaluation.

AnywhereCare

Best for

Individuals, Large Enterprises, Medium Business

Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools. Mend: Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Description

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend

AnywhereCare's Telemedicine software is a comprehensive suite of features that provide remote access to users for a range of medical care, physical exams, and checkups. It offers live video ... Read More about AnywhereCare

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

8.5/10

7.7/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
Small BusinessLarge Enterprises
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How do Amwell, Mend and AnywhereCare Compare on Features?

Total Features

9 Features

7 Features

6 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Amwell, Mend and AnywhereCare on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Page

        Pricing information not available

        Mend pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        Amwell vs Mend User Reviews & Rating Comparison

        User Ratings

        3.3

        (based on 2124 reviews)

        4.5

        (based on 289 reviews)

        No reviews available for the product

        Rating Distribution

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations.

        What buyers like

        • Ease of use
        • Physician interaction quality
        • Prescription management

        Common complaints

        • Pricing transparency
        • Feature limitations

        Buyer sentiment

        Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information.

        What buyers like

        • Patient connectivity
        • Ease of use for healthcare teams
        • Improved patient satisfaction

        Common complaints

        • Pricing opacity
        • Limited feature details

        What buyers like

        • Comprehensive medical care access
        • Live video streaming
        • Text chat features

        Common complaints

        • Dependent on internet connectivity
        • Limited to remote consultations
        • May require user training

        Pros and Cons

        • Intuitive interface comparable to face-to-face visits

        • Integration of computerized and manual diagnosis by licensed U.S. physicians

        • Features like electronic prescriptions with refill reminders

        • Pricing is quotation based and not publicly available

        • Moderate user rating (3.3 out of 5) indicating mixed user satisfaction

        • Enables connection with patients anywhere, anytime

        • Focuses on empathy and actionable feedback

        • Increases patient satisfaction while lowering expenses

        • Pricing is not publicly available

        • Limited information on specific features and integrations

        • Offers a wide range of features for remote consultations.

        • Facilitates effective communication between patients and providers.

        • Supports physical exams through video technology.

        • Requires reliable internet for optimal use.

        • May not support all medical specialties.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Amwell or Mend?
        Mend edges out the other on user ratings (4.5 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Amwell and Mend offer a free trial?
        Neither Amwell nor Mend currently lists a free trial.
        What is the starting price of Amwell vs Mend?
        Amwell starts at Contact for pricing. Mend starts at Contact for pricing.
        What are the top alternatives to Amwell?
        Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
        What are the top alternatives to Mend?
        Top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.

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