Which is better, Amwell or Doxy.me?

Doxy.me edges out Amwell based on user ratings across 780 reviews. That said, the best pick depends on your workflow — Amwell may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Amwell and Doxy.me?

Key differences between Amwell and Doxy.me include free trial availability (Doxy.me offers one, Amwell does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Amwell and Doxy.me offer a Free trial?

Doxy.me offers Free Trial, but Amwell does not.

Who are the typical users of Amwell?

Amwell is designed for Individuals, Large Enterprises, Medium Business, Small Business.

Who are the typical users of Doxy.me?

Doxy.me is designed for Individuals, Large Enterprises, Medium Business, Small Business.

What is the starting price of Amwell and Doxy.me?

Pricing details for both Amwell and Doxy.me are unavailable.

What are the best alternatives to Amwell?

Some top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.

What are the best alternatives to Doxy.me?

Some top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.

Amwell vs Doxy.me vs Certintell Comparison

Last updated: May 19, 2026

Amwell

3.3(2,124 reviews)

Starting at Contact for pricing

Individuals
Large Enterprises

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…

View Pricing Read Reviews

Doxy.me

4.3(780 reviews)

Starting at Contact for pricing

Free Trial
Individuals
Large Enterprises

Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine…

View Pricing Read Reviews

Certintell

5.0(1 reviews)

Starting at Contact for pricing

Large Enterprises
Medium Business

Certintell is a revolutionary medical software that allows the doctors or other qualified staff to make video calls with the patients. It is a groundbreaking technology that helps in improving the health of the patients…

View Pricing Read Reviews

Doxy.me leads on user satisfaction with a 4.3-star rating across 780 reviews.

Amwell vs Doxy.me vs Certintell — at a glance

Feature	Amwell	Doxy.me	Certintell
Rating	3.3 / 5	4.3 / 5	5.0 / 5
Reviews	2,124	780	1
Starting price	Contact for pricing	Contact for pricing	Contact for pricing
Free trial	No	Yes	No
Free version	No	No	No
Best for	Individuals, Large Enterprises, Medium Business	Individuals, Large Enterprises, Medium Business	Large Enterprises, Medium Business, Small Business
Category	Telemedicine Software	Telemedicine Software	Telemedicine Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	—	—	—
Support modes	Business Hours	Business Hours, Online	Online
Certifications	SOC 2, HIPAA, GDPR	SOC 2, HIPAA, GDPR	HIPAA
Data residency	US	US	US

Key differences between Amwell and Doxy.me

Free trial: Doxy.me offers a free trial; Amwell does not.
User satisfaction: Doxy.me scores higher with a 4.3-star average.
Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Doxy.me supports SaaS/Web/Cloud.

Compare Amwell vs Doxy.me vs Certintell — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Amwell Talk to an expert Talk to an expert	Doxy.me Talk to an expert Talk to an expert	Certintell Talk to an expert Talk to an expert

Free PDF comparison

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Amwell

Best for medium to large healthcare organizations needing integrated telemedicine tools.

Choose if

You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
You value a simple, intuitive interface that mimics face-to-face physician visits.

Consider alternatives if

You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
You need a solution with clearly published pricing and consistently high user satisfaction ratings.

Doxy.me

Best for small to mid-sized telemedicine providers needing simple, secure video visits.

Choose if

You need a straightforward, browser-based telemedicine platform without downloads.
You want integrated medication tracking and patient progress monitoring features.
Your practice size is under 500 employees and requires easy setup and use.

Consider alternatives if

You represent a large hospital system needing complex EHR integrations.
You require advanced clinical tools or detailed pricing transparency.

Certintell

Best for

Large Enterprises, Medium Business, Small Business

Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools. Doxy.me: Best for small to mid-sized telemedicine providers needing simple, secure video visits.

Description	Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell	Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits ... Read More about Doxy.me	Certintell is a revolutionary medical software that allows the doctors or other qualified staff to make video calls with the patients. It is a groundbreaking technology that helps in ... Read More about Certintell
Free Trial Availability	No free trial	Get Free Trial	No free trial
Spotsaas Score What's this? ↗	9.6/10	9.8/10	8.0/10
User Ratings Based on verified Spotsaas reviews	3.3 (2124)	4.3 (780)	5 (1)
Best Company Size	Medium BusinessLarge Enterprises	1-50 employees51-500 employees	—
	Get pricing help	Get pricing help	Get pricing help

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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We tailor recommendations to companies your size.

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How do Amwell, Doxy.me and Certintell Compare on Features?

Total Features	9 Features	12 Features	5 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Get Quote

Compare Amwell, Doxy.me and Certintell on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Pricing Page	Pricing information not available		Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available	Not Available
	Get help choosing	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	✓ Yes	—
HIPAA	✓ Yes	✓ Yes	✓ Yes
GDPR	✓ Yes	✓ Yes	—
ISO 27001	—	✗ No	—
Single Sign-On (SSO)	✓ Yes	✓ Yes	—
Multi-Factor Auth (MFA)	✓ Yes	✓ Yes	—
Data Encryption	✓ Yes	✓ Yes	✓ Yes
Audit Logs	✓ Yes	✓ Yes	—
Data Residency	🇺🇸 US	🇺🇸 US	🇺🇸 US

Amwell vs Doxy.me User Reviews & Rating Comparison

User Ratings	3.3 (based on 2124 reviews)	4.3 (based on 780 reviews)	5 (based on 1 reviews)
Rating Distribution	0 0 0 0 0	0 0 0 0 0	0 0 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations. What buyers like Ease of use Physician interaction quality Prescription management Common complaints Pricing transparency Feature limitations	Buyer sentiment Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity. What buyers like Ease of use Video quality Patient accessibility Common complaints Limited advanced features Pricing transparency	Buyer sentiment Buyer sentiment is very strong across 1 reviews, with consistently positive feedback. What buyers like User-friendly video calling Improves patient communication Accessible from anywhere Common complaints Limited features for specialists Requires stable internet connection May lack integration options
Pros and Cons	Intuitive interface comparable to face-to-face visits Integration of computerized and manual diagnosis by licensed U.S. physicians Features like electronic prescriptions with refill reminders Pricing is quotation based and not publicly available Moderate user rating (3.3 out of 5) indicating mixed user satisfaction	Secure real-time video visits Ease of use for both patients and providers Ability to track patient medications and progress Limited advanced clinical features Lack of detailed pricing information	Streamlined communication improves patient engagement. Accessible platform enhances remote consultations. Focus on user experience simplifies usage. May not support advanced medical tools. Limited customization options for branding.
	Read reviews	Read reviews	Read reviews

Alternatives

Alternatives	Chiron Health 1upHealth Mend 4.5	MyClinic 4.5 DrCare247 1upHealth	Mend 4.5 Synapse Medicine VCDoctor

Frequently asked questions

Which is better, Amwell or Doxy.me?: Doxy.me edges out the other on user ratings (4.3 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Amwell and Doxy.me offer a free trial?: Doxy.me offers a free trial. Amwell does not.
What is the starting price of Amwell vs Doxy.me?: Amwell starts at Contact for pricing. Doxy.me starts at Contact for pricing.
What are the top alternatives to Amwell?: Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
What are the top alternatives to Doxy.me?: Top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.

Amwell vs Doxy.me vs Certintell Comparison

Amwell

Doxy.me

Certintell

Amwell vs Doxy.me vs Certintell — at a glance

Key differences between Amwell and Doxy.me

Compare Amwell vs Doxy.me vs Certintell — and walk away knowing which one fits.

Amwell

Doxy.me

Certintell

Download this Amwell vs Doxy.me vs Certintell comparison

Biggest differences

Description

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Get shortlist help from a software advisor

How big is your team?

How do Amwell, Doxy.me and Certintell Compare on Features?

Compare Amwell, Doxy.me and Certintell on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Amwell vs Doxy.me User Reviews & Rating Comparison

Alternatives

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Frequently asked questions