Amwell vs Certintell vs Teladoc Comparison
Amwell
Starting at Contact for pricing
- Individuals
- Large Enterprises
Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…
Certintell
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Certintell is a revolutionary medical software that allows the doctors or other qualified staff to make video calls with the patients. It is a groundbreaking technology that helps in improving the health of the patients…
Teladoc
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…
Certintell leads on user satisfaction with a 5.0-star rating across 1 reviews.
Amwell vs Certintell vs Teladoc — at a glance
| Feature | Amwell | Certintell | Teladoc |
|---|---|---|---|
| Rating | 3.3 / 5 | 5.0 / 5 | 2.2 / 5 |
| Reviews | 2,124 | 1 | 37 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | No | No | No |
| Free version | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — | — |
| Support modes | Business Hours | Online | 24/7 (Live rep), Online |
| Certifications | SOC 2, HIPAA, GDPR | HIPAA | SOC 2, HIPAA, GDPR |
| Data residency | US | US | US |
Key differences between Amwell and Certintell
- Target audience: Amwell is built for Individuals and Large Enterprises, while Certintell targets Large Enterprises and Medium Business.
- User satisfaction: Certintell scores higher with a 5.0-star average.
- Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Certintell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Amwell vs Certintell vs Teladoc — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for medium to large healthcare organizations needing integrated telemedicine tools.
- You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
- You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
- You value a simple, intuitive interface that mimics face-to-face physician visits.
- You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
- You need a solution with clearly published pricing and consistently high user satisfaction ratings.
Large Enterprises, Medium Business, Small Business
Best for large healthcare providers needing broad telemedicine physician access.
- You require access to a wide network of board-certified physicians for acute and chronic care.
- Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
- You want multi-device patient access to support telemedicine across mobile and desktop environments.
- You are a small business with limited telemedicine needs and prefer simpler solutions.
- You need transparent, fixed pricing and straightforward onboarding processes.
Amwell typically suits Individuals and Large Enterprises. Certintell tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell | Certintell is a revolutionary medical software that allows the doctors or other qualified staff to make video calls with the patients. It is a groundbreaking technology that helps in ... Read More about Certintell | Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.6/10 | 8.0/10 | 8.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Medium BusinessLarge Enterprises | — | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help | Get pricing help |
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How do Amwell, Certintell and Teladoc Compare on Features?
Total Features | 9 Features | 5 Features | 5 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Amwell, Certintell and Teladoc on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — | ✓ Yes |
|---|---|---|---|
HIPAA | ✓ Yes | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | — | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US | 🇺🇸 US |
Amwell vs Certintell User Reviews & Rating Comparison
User Ratings | 3.3 (based on 2124 reviews) | 5 (based on 1 reviews) | 2.2 (based on 37 reviews) |
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 1 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency. What buyers like
Common complaints
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Pros and Cons |
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Alternatives
Alternatives |
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Related Blogs and Articles for Telemedicine Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Amwell or Certintell?
- Certintell edges out the other on user ratings (5.0 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Amwell and Certintell offer a free trial?
- Neither Amwell nor Certintell currently lists a free trial.
- What is the starting price of Amwell vs Certintell?
- Amwell starts at Contact for pricing. Certintell starts at Contact for pricing.
- What are the top alternatives to Amwell?
- Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
- What are the top alternatives to Certintell?
- Top alternatives to Certintell include Mend, Synapse Medicine, VCDoctor, Practice Fusion, Teladoc.