Amwell vs ACETIAM vs 1upHealth Comparison
Amwell
Starting at Contact for pricing
- Individuals
- Large Enterprises
Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…
ACETIAM
Starting at Contact for pricing
- Individuals
- Large Enterprises
Acetiam is an integrated software solution optimized for mobile technology to enable telemedicine and tele-mental health applications. The software has been designed to complement the care provided by a healthcare profes…
1upHealth
Starting at Contact for pricing
- Large Enterprises
- Medium Business
The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct integration into electronic medic…
Amwell leads on user satisfaction with a 3.3-star rating across 2,124 reviews.
Amwell vs ACETIAM vs 1upHealth — at a glance
| Feature | Amwell | ACETIAM | 1upHealth |
|---|---|---|---|
| Rating | 3.3 / 5 | — | — |
| Reviews | 2,124 | — | — |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | No | No | No |
| Free version | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — | — |
| Support modes | Business Hours | Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | HIPAA | SOC 2, HIPAA, GDPR |
| Data residency | US | US | US |
Key differences between Amwell and ACETIAM
- Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ACETIAM supports SaaS/Web/Cloud.
Compare Amwell vs ACETIAM vs 1upHealth — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for medium to large healthcare organizations needing integrated telemedicine tools.
- You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
- You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
- You value a simple, intuitive interface that mimics face-to-face physician visits.
- You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
- You need a solution with clearly published pricing and consistently high user satisfaction ratings.
Individuals, Large Enterprises, Medium Business
Best for large healthcare providers needing deep EMR and PMS telemedicine integration.
- You require HIPAA-compliant telemedicine with direct EMR and PMS integration.
- Your organization is a medium to large healthcare provider or practice administrator.
- You need a comprehensive suite of telemedicine applications tailored for enterprise workflows.
- You are a small practice without existing EMR/PMS integration needs.
- You need transparent, out-of-the-box pricing and a simple setup process.
Amwell typically suits Individuals and Large Enterprises. ACETIAM tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell | Acetiam is an integrated software solution optimized for mobile technology to enable telemedicine and tele-mental health applications. The software has been designed to complement the care ... Read More about ACETIAM | The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct ... Read More about 1upHealth |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.6/10 | 8.1/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Medium BusinessLarge Enterprises | — | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help | Get pricing help |
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How do Amwell, ACETIAM and 1upHealth Compare on Features?
Total Features | 9 Features | 7 Features | 11 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Amwell, ACETIAM and 1upHealth on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
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Pricing Page | Pricing information not available | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — | ✓ Yes |
|---|---|---|---|
HIPAA | ✓ Yes | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | — | ✓ Yes |
ISO 27001 | — | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | — | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US | 🇺🇸 US |
Amwell vs ACETIAM User Reviews & Rating Comparison
User Ratings | 3.3 (based on 2124 reviews) | No reviews available for the product | No reviews available for the product |
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Rating Distribution | No reviews available for this product | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations. What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment No user reviews or ratings available to determine sentiment. What buyers like
Common complaints
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Pros and Cons |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |  1 Screenshots |
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Alternatives
Alternatives |
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Related Blogs and Articles for Telemedicine Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Amwell or ACETIAM?
- Amwell edges out the other on user ratings (3.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Amwell and ACETIAM offer a free trial?
- Neither Amwell nor ACETIAM currently lists a free trial.
- What is the starting price of Amwell vs ACETIAM?
- Amwell starts at Contact for pricing. ACETIAM starts at Contact for pricing.
- What are the top alternatives to Amwell?
- Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
- What are the top alternatives to ACETIAM?
- Top alternatives to ACETIAM include 1upHealth, MyClinic, Amwell, Practice Fusion, Doxy.me.