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AlphaCX vs Jitbit Helpdesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

AlphaCX - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

AlphaCX is the ideal customer engagement and support platform for businesses wanting to offer their customers omnichannel options. This intuitive software enables unified inboxes that ... Read More

Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using ... Read More

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Starts from $24.92 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

8.3/10

9.5/10

User Ratings

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Software Demo

Demo

How do AlphaCX, Jitbit Helpdesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

15 Features

16 Features

Unique Features

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      What Do AlphaCX, Jitbit Helpdesk, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $15 , Billed Yearly
          • $24.92 , Billed Yearly

          Pricing Plans

          • Free Plan

            • 3 Users

            • Live Chat

            • Facebook Messenger

            Show more +

          • Alpha Plan

            • WhatsApp Messaging

            • Facebook Messenger

            • Instagram Messaging

            Show more +

          • Enterprise

            • Includes features of Alpha plan, plus

            • Unlimited Users

            • Unlimited Contacts

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          Pricing Page

          alphacx pricingjitbit-helpdesk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          AlphaCX vs Jitbit Helpdesk vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          43

          Very Good

          33

          Good

          5

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of AlphaCX

          Pros and Cons of Jitbit Helpdesk

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          IBEDC

          IBEDC

          CardinalStone Registrars

          CardinalStone Registrars

          KAYMASTERS

          KAYMASTERS

          Adobe

          Adobe

          HP

          HP

          GE

          GE

          Media and Screenshots

          Screenshots

          No screenshots available.

          Dashboard screenshot

          4 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both AlphaCX and Jitbit Helpdesk offer a Free Trial.

          AlphaCX is designed for Large Enterprises, Medium Business and Small Business.

          Jitbit Helpdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for AlphaCX Starts at $15/User/Month when Billed Yearly whereas for Jitbit Helpdesk Starts at $24.92/Month when Billed Yearly.

          Some top alternatives to AlphaCX includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, UseDesk, HelpdeskEddy, LabiDesk, HESK, DeskXpand and Desk360.

          Some top alternatives to Jitbit Helpdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Apptivo, Teamwork Desk, HelpDesk, SysAid, ReadyDesk, AzureDesk, Help Desk Premier, BoldDesk and Scopedesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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