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Akamai Identity Cloud vs SailPoint IdentityNow Comparison

Last updated:

Akamai Identity Cloud

3.9(10 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The Akamai Identity Cloud is a solution for Customer Identity and Access Management. It offers a flexible, modular approach to managing the business's identity and access management, as well as cloud-based access to all…

SailPoint IdentityNow

4.4(380 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

IdentityNow provides IAM software to solve critical access and identity challenges. Information security has never been more complex, regulation has never been higher, and threats have never been greater. Security standa…

SailPoint IdentityNow leads on user satisfaction with a 4.4-star rating across 380 reviews.

Akamai Identity Cloud vs SailPoint IdentityNow — at a glance

FeatureAkamai Identity CloudSailPoint IdentityNow
Rating3.9 / 54.4 / 5
Reviews10380
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCustomer Identity and Access Management (CIAM) SoftwareIdentity and Access Management (IAM) Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001SOC 2
Data residencyGlobalGlobal

Key differences between Akamai Identity Cloud and SailPoint IdentityNow

  • Free trial: Akamai Identity Cloud offers a free trial; SailPoint IdentityNow does not.
  • User satisfaction: SailPoint IdentityNow scores higher with a 4.4-star average.
  • Deployment: Akamai Identity Cloud supports SaaS/Web/Cloud; SailPoint IdentityNow supports SaaS/Web/Cloud.

Akamai Identity Cloud vs SailPoint IdentityNow — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Customer Identity and Access Management (CIAM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Akamai Identity Cloud - Customer Identity and Access Management (CIAM) Software
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SailPoint IdentityNow - Identity and Access Management (IAM) Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Akamai Identity Cloud

Best for flexible, modular CIAM solutions enhancing secure customer experiences.

Choose if
  • You need a customizable, modular identity management platform tailored to your business.
  • Your team requires cloud-based tools to create seamless and secure online customer journeys.
  • You are a medium or large enterprise focused on boosting customer retention through CIAM.
Consider alternatives if
  • You are a small business with minimal identity management needs and limited IT resources.
  • You want an out-of-the-box CIAM solution with transparent pricing and extensive user reviews.

SailPoint IdentityNow

Best for

Large Enterprises, Medium Business, Small Business

Akamai Identity Cloud typically suits Large Enterprises and Medium Business. SailPoint IdentityNow tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The Akamai Identity Cloud is a solution for Customer Identity and Access Management. It offers a flexible, modular approach to managing the business's identity and access management, as ... Read More about Akamai Identity Cloud

IdentityNow provides IAM software to solve critical access and identity challenges. Information security has never been more complex, regulation has never been higher, and threats have ... Read More about SailPoint IdentityNow

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

Not Available

8.0/10

User Ratings

Based on verified Spotsaas reviews

3.9

(10)

Best Company Size

Medium BusinessLarge Enterprises
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Software Demo

Demo

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How do Akamai Identity Cloud and SailPoint IdentityNow Compare on Features?

Total Features

14 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Akamai Identity Cloud and SailPoint IdentityNow on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Available
  • Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes
✓ Yes

HIPAA

✗ No

GDPR

✓ Yes

ISO 27001

✓ Yes

Single Sign-On (SSO)

✓ Yes

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes

Audit Logs

✓ Yes

Data Residency

🌐 Global
🌐 Global

Akamai Identity Cloud User Reviews & Rating Comparison

User Ratings

3.9

(based on 10 reviews)

Rating Distribution

0

0

0

0

0

4

4

0

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Moderate buyer satisfaction with appreciation for flexibility but concerns about pricing transparency and limited user feedback.

What buyers like

  • Flexibility
  • Cloud-based access
  • Customer engagement focus

Common complaints

  • Pricing opacity
  • Limited user reviews

Buyer sentiment

Buyer sentiment is positive across 8 reviews, with strong overall satisfaction.

What buyers like

  • Comprehensive identity governance
  • Strong compliance features
  • User-friendly interface

Common complaints

  • Can be expensive for smaller firms
  • Complex setup process
  • Limited customization options

Pros and Cons

  • Flexible and modular approach to identity management

  • Cloud-based access to tools for secure customer experiences

  • Focus on boosting customer retention and engagement

  • Pricing is quotation based and not publicly transparent

  • Limited publicly available user feedback and reviews

  • Robust identity governance capabilities for compliance.

  • Real-time analytics for informed decision-making.

  • User-friendly design enhances user adoption.

  • Implementation may require significant time investment.

  • Higher cost may deter smaller organizations.

Positive Reviews

No reviews available for the product

No reviews available for the product

List of Customers

Customers

No Customers information available.

Boston

Boston

Co-operative Group

Co-operative Group

ECI Telecom

ECI Telecom

Media and Screenshots

Screenshots

colors and other styles

2 Screenshots

No screenshots available.

Videos

video-0

2 Videos

video-0

1 Videos

Top Alternatives to Akamai Identity Cloud and SailPoint IdentityNow in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Akamai Identity Cloud or SailPoint IdentityNow?
SailPoint IdentityNow edges out the other on user ratings (4.4 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Akamai Identity Cloud and SailPoint IdentityNow offer a free trial?
Akamai Identity Cloud offers a free trial. SailPoint IdentityNow does not.
What is the starting price of Akamai Identity Cloud vs SailPoint IdentityNow?
Akamai Identity Cloud starts at Contact for pricing. SailPoint IdentityNow starts at Contact for pricing.
What are the top alternatives to Akamai Identity Cloud?
Top alternatives to Akamai Identity Cloud include Omada CIAM, Auth0, LoginRadius, Ubisecure CIAM, Amazon Cognito.
What are the top alternatives to SailPoint IdentityNow?
Top alternatives to SailPoint IdentityNow include Okta, Oracle Identity Management, Helix, SailPoint IdentityIQ, Azure AD.

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