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Airbrake vs Sentry vs Exceptionless Comparison

Last updated:

Airbrake

4.5(21 reviews)

Starting at $29 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Airbrake is a bug tracking system that grew out of the needs of developers working on jquery and other javascript libraries hosted by jquery.com. The goal was to create a bug tracking system that was lightweight and easy…

Sentry

4.2(96 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Sentry is a lightweight and easy-to-use software that offers a convenient way to track and record computer errors. It also allows to quickly submit error reports to the software manufacturer for quick access and resoluti…

Exceptionless

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

Exceptionless is bug tracking software that keeps track of enhancements, defects, regressions and changes for software project. Uses include bug tracking, feature requests, software development and more. It supports mult…

Airbrake leads on user satisfaction with a 4.5-star rating across 21 reviews.

Airbrake vs Sentry vs Exceptionless — at a glance

FeatureAirbrakeSentryExceptionless
Rating4.5 / 54.2 / 5
Reviews2196
Starting price$29 /MonthContact for pricingContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Large Enterprises
CategoryBug Tracking SoftwareBug Tracking SoftwareBug Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnlineOnline
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyGlobalGlobalGlobal

Key differences between Airbrake and Sentry

  • Pricing: Airbrake starts at $29 /Month. Sentry pricing is not publicly listed.
  • User satisfaction: Airbrake scores higher with a 4.5-star average.
  • Deployment: Airbrake supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Sentry supports SaaS/Web/Cloud.

Compare Airbrake vs Sentry vs Exceptionless — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Bug Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Airbrake - Bug Tracking Software
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Talk to an expert
Sentry - Bug Tracking Software
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Talk to an expert
Exceptionless - Bug Tracking Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Airbrake

Best for developers needing reliable, real-time error tracking with Slack alerts.

Choose if
  • You want instant error notifications integrated directly into Slack channels.
  • Your team values simple setup and streamlined, easy-to-use bug tracking.
  • You need detailed stack traces and environment info for efficient debugging.
Consider alternatives if
  • You require a highly customizable or modern user interface experience.
  • Your organization has a very limited budget and needs lower-cost options.

Sentry

Best for development teams needing detailed, real-time error tracking with session replay.

Choose if
  • You want quick, easy setup and configuration for error monitoring.
  • You need detailed error reports including session replay for faster bug identification.
  • You are a small to medium business or team managing multiple projects with a generous free tier.
Consider alternatives if
  • Your organization requires extensive third-party integrations and marketplace apps.
  • You prefer a very simple, minimalistic user interface with no complexity.

Exceptionless

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Airbrake: Best for developers needing reliable, real-time error tracking with Slack alerts. Sentry: Best for development teams needing detailed, real-time error tracking with session replay.

Description

Airbrake is a bug tracking system that grew out of the needs of developers working on jquery and other javascript libraries hosted by jquery.com. The goal was to create a bug tracking ... Read More about Airbrake

Sentry is a lightweight and easy-to-use software that offers a convenient way to track and record computer errors. It also allows to quickly submit error reports to the software ... Read More about Sentry

Exceptionless is bug tracking software that keeps track of enhancements, defects, regressions and changes for software project. Uses include bug tracking, feature requests, software ... Read More about Exceptionless

Entry Level Pricing

  • Starts from $29
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.2/10

9.8/10

7.6/10

User Ratings

Based on verified Spotsaas reviews

4.5

(21)

4.2

(96)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Sentry has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Airbrake, Sentry and Exceptionless Compare on Features?

Total Features

12 Features

11 Features

3 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Airbrake, Sentry and Exceptionless on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $29
        • Not Available
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Airbrake pricing
        Sentry pricing
        Exceptionless pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🌐 Global

        Airbrake vs Sentry User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        40

        12

        0

        0

        0

        70

        33

        2

        0

        1

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate Airbrake’s reliability, real-time error reporting, and Slack integration, though some desire improvements in UI and pricing transparency.

        What buyers like

        • Ease of use
        • Real-time error reporting
        • Integration capabilities

        Common complaints

        • User interface design
        • Pricing concerns

        Buyer sentiment

        Overall positive sentiment highlights Sentry's detailed error reporting and ease of integration, tempered by some UI complexity and occasional performance issues.

        What buyers like

        • Ease of setup
        • Detailed error reporting
        • Session replay feature

        Common complaints

        • Complex user interface
        • Limited integrations

        What buyers like

        • Tracks enhancements and defects
        • Supports multiple project types
        • Handles various defect severities

        Common complaints

        • Interface can be overwhelming
        • Learning curve for new users
        • Limited integrations

        Pros and Cons

        • Instant error visibility through Slack integration enabling quick notifications

        • Easy to use with clear and detailed event searches for efficient error tracking

        • Seamless integration with existing systems and codebases

        • User interface could be more appealing and user-friendly

        • API complexity and documentation can be challenging to navigate

        • Quick and easy setup for error tracking and monitoring

        • Detailed error reporting with session replay feature

        • Generous free tier suitable for multiple projects and students

        • Complex and somewhat disorganized UI challenging for first-time users

        • Limited marketplace selection for additional features and integrations

        • Versatile across different project types.

        • Comprehensive tracking of defects and enhancements.

        • User-friendly interface simplifies navigation.

        • Can be complex for new users.

        • Limited integrations with other tools.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        7 Screenshots

        screenshots

        3 Screenshots

        Event

        2 Screenshots

        Videos

        video-0

        1 Videos

        No videos available.

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Airbrake or Sentry?
        Airbrake edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Airbrake and Sentry offer a free trial?
        Yes, both Airbrake and Sentry offer a free trial.
        What is the starting price of Airbrake vs Sentry?
        Airbrake starts at $29 /Month. Sentry starts at Contact for pricing.
        What are the top alternatives to Airbrake?
        Top alternatives to Airbrake include Sentry, Bugsnag, Zoho BugTracker, Rollbar, TrackJS.
        What are the top alternatives to Sentry?
        Top alternatives to Sentry include The Bug Squasher, Bugsnag, Zoho BugTracker, Rollbar, TrackJS.

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