Airbrake vs AWS X-Ray vs Exceptionless Comparison
Airbrake
Starting at $29 /Month
- Free Trial
- Large Enterprises
- Medium Business
Airbrake is a bug tracking system that grew out of the needs of developers working on jquery and other javascript libraries hosted by jquery.com. The goal was to create a bug tracking system that was lightweight and easy…
AWS X-Ray
Starting at Contact for pricing
- Freelancers / Consultants
- Large Enterprises
Try AWS X-Ray, a fully-managed service that helps to track and prioritize bugs in applications by collecting and routing information from across the software development lifecycle. Get visibility into exceptions and erro…
Exceptionless
Starting at Contact for pricing
- Individuals
- Freelancers / Consultants
Exceptionless is bug tracking software that keeps track of enhancements, defects, regressions and changes for software project. Uses include bug tracking, feature requests, software development and more. It supports mult…
Airbrake leads on user satisfaction with a 4.5-star rating across 21 reviews.
Airbrake vs AWS X-Ray vs Exceptionless — at a glance
| Feature | Airbrake | AWS X-Ray | Exceptionless |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.0 / 5 | — |
| Reviews | 21 | 14 | — |
| Starting price | $29 /Month | Contact for pricing | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Individuals, Freelancers / Consultants, Large Enterprises |
| Category | Bug Tracking Software | Bug Tracking Software | Bug Tracking Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available | Available |
| Support modes | Business Hours, Online | Online | Online |
| Certifications | SOC 2, GDPR | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | Global | Global |
Key differences between Airbrake and AWS X-Ray
- Pricing: Airbrake starts at $29 /Month. AWS X-Ray pricing is not publicly listed.
- Free trial: Airbrake offers a free trial; AWS X-Ray does not.
- Target audience: Airbrake is built for Large Enterprises and Medium Business, while AWS X-Ray targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Airbrake scores higher with a 4.5-star average.
- Deployment: Airbrake supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; AWS X-Ray supports SaaS/Web/Cloud.
Compare Airbrake vs AWS X-Ray vs Exceptionless — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Bug Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for developers needing reliable, real-time error tracking with Slack alerts.
- You want instant error notifications integrated directly into Slack channels.
- Your team values simple setup and streamlined, easy-to-use bug tracking.
- You need detailed stack traces and environment info for efficient debugging.
- You require a highly customizable or modern user interface experience.
- Your organization has a very limited budget and needs lower-cost options.
Best for debugging and tracing applications fully within AWS environments.
- You develop cloud-native applications primarily on AWS infrastructure.
- Your team consists of developers, DevOps, or SREs needing deep AWS integration.
- You require detailed performance monitoring and error tracking across distributed apps.
- Your organization uses multi-cloud or hybrid cloud environments beyond AWS.
- You need a tool with minimal learning curve or simpler setup for non-AWS users.
Individuals, Freelancers / Consultants, Large Enterprises
Airbrake: Best for developers needing reliable, real-time error tracking with Slack alerts. AWS X-Ray: Best for debugging and tracing applications fully within AWS environments.
Description | Airbrake is a bug tracking system that grew out of the needs of developers working on jquery and other javascript libraries hosted by jquery.com. The goal was to create a bug tracking ... Read More about Airbrake | Try AWS X-Ray, a fully-managed service that helps to track and prioritize bugs in applications by collecting and routing information from across the software development lifecycle. Get ... Read More about AWS X-Ray | Exceptionless is bug tracking software that keeps track of enhancements, defects, regressions and changes for software project. Uses include bug tracking, feature requests, software ... Read More about Exceptionless |
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Spotsaas ScoreWhat's this? ↗ | 9.2/10 | 8.8/10 | 7.6/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessLarge Enterprises | — |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Airbrake, AWS X-Ray and Exceptionless Compare on Features?
Total Features | 12 Features | 11 Features | 3 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Airbrake, AWS X-Ray and Exceptionless on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |  |
Other Details
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | — |
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HIPAA | ✗ No | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes | — |
ISO 27001 | ✗ No | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes | — |
Audit Logs | ✓ Yes | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global | 🌐 Global |
Airbrake vs AWS X-Ray User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Airbrake’s reliability, real-time error reporting, and Slack integration, though some desire improvements in UI and pricing transparency. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights AWS X-Ray's strong integration and debugging capabilities, tempered by a learning curve and AWS stack limitations. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Skyscanner  Thomson Reuters  COMCAST | No Customers information available. |
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Media and Screenshots
Screenshots |  7 Screenshots |  4 Screenshots |  2 Screenshots |
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Videos |  1 Videos |  2 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Airbrake or AWS X-Ray?
- Airbrake edges out the other on user ratings (4.5 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Airbrake and AWS X-Ray offer a free trial?
- Airbrake offers a free trial. AWS X-Ray does not.
- What is the starting price of Airbrake vs AWS X-Ray?
- Airbrake starts at $29 /Month. AWS X-Ray starts at Contact for pricing.
- What are the top alternatives to Airbrake?
- Top alternatives to Airbrake include Sentry, Bugsnag, Zoho BugTracker, Rollbar, TrackJS.
- What are the top alternatives to AWS X-Ray?
- Top alternatives to AWS X-Ray include The Bug Squasher, Instabug, Sentry, ReportBugz, BugHost.