Ada vs Zendesk Support vs Zoho Desk vs Tidio Helpdesk - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Ada (25) Get Quote Get Quote	Zendesk Support (1757) Visit website Visit Website *sponsored

TL;DR - Quick Comparison Summary
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Description	Ada is a chatbot software which allows user to have a meaningful conversation with the website visitors. The built-in natural language processing module makes the whole thing easy to set ... Read More	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More
Entry Level Pricing	Not Available	Starts from $19 , yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	Not Available	9.2/10
User Ratings	4.6 (132)	4.3 (7934)
	Get Quote	Visit website

Software Demo

Demo

How do Ada, Zendesk Support, Zoho Desk and Tidio Helpdesk Compare on Features?

Total Features	14 Features	29 Features
Unique Features
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What Do Ada, Zendesk Support, Zoho Desk and Tidio Helpdesk Cost?

Pricing Option
Starting From	Not Available	$19 , yearly
Pricing Plans	Not Available	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Visit Website

Ada vs Zendesk Support vs Zoho Desk User Reviews & Rating Comparison

User Ratings	4.6 (based on 132 reviews)	4.3 (based on 7934 reviews)
Rating Distribution	Excellent 20 Very Good 4 Good 0 Poor 0 Terible 1	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12
Expert's Review generated by AI	No Expert ai Review available for the product	Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more
Pros and Cons	Pros and Cons of Ada	Pros and Cons of Zendesk Support It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support. By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity. The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless. Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training. While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Facebook Shopify Telus	Uber Siemens Shopify

Media and Screenshots

Screenshots	4 Screenshots	5 Screenshots
Videos	1 Videos	2 Videos

Alternatives

Alternatives	Faqbot Airchat ChatBot 4.5	Zoho Desk 4.4 Tidio Helpdesk Deskero 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zendesk Support offers Free Trial, but Ada does not.

Ada is designed for Large Enterprises, Medium Business and Small Business.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for Ada are unavailable.

Some top alternatives to Ada includes Faqbot, Airchat, ChatBot, Userbot, InsiteBot, ChatAndBot, alphachat.ai and Chatbot Pack.

Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Ada vs Zendesk Support vs Zoho Desk vs Tidio Helpdesk - Which Tool Fits Your Business?

Ada

Zendesk Support

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Ada, Zendesk Support, Zoho Desk and Tidio Helpdesk Compare on Features?

Total Features

Unique Features

What Do Ada, Zendesk Support, Zoho Desk and Tidio Helpdesk Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Ada vs Zendesk Support vs Zoho Desk User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Ada

Pros and Cons of Zendesk Support

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure