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Compare Abbot vs Convin

Abbot - Conversation Intelligence Software
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Convin - Conversation Intelligence Software
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Overview

Description

Abbot lets customer service teams manage and optimize their conversations in Slack. The Smart Priority Queue feature ensures all important messages are answered first, and you can designate ... Read More

Convin is an AI-powered Conversation Intelligence Tool used by sales teams to close more deals. Easily manage call logs, topics and any related data. Get alerts and valuable feedback to ... Read More

Entry Level Pricing
  • Starts from $49
  • Not Available
Free Trial Availability
  • Free Trial available
User Ratings
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Software Demo

Demo

Convin has not given any software demo yet

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Features

Total Features

9 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $49
        • Not Available
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Not Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        Excellent

        399

        Very Good

        64

        Good

        8

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Abbot brings a refreshing and highly practical approach to managing customer service conversations directly within Slack. I was particularly impressed by its Smart Priority Queue, which ensures ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Automatically surfaces the most important customer messages, ensuring critical issues are addressed first without manual triage.

        • Helps maintain service-level expectations by setting clear timeframes for responses and resolutions.

        • Allows for workflow automation based on predefined triggers, reducing repetitive tasks and increasing efficiency.

        • Offers seamless escalation workflows by connecting with existing incident management tools, especially beneficial during critical outages.

        • Designed primarily for Slack, which limits flexibility for teams using other platforms like Microsoft Teams or Discord.

        • Lacks in-depth analytics or historical insights that some larger support teams might need for performance tracking and optimization.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Media and Screenshots

        Screenshots
        Marketing Overview

        3 Screenshots

        No screenshots available.

        Videos
        video-0

        1 Videos

        No videos available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Abbot and Convin offer a Free Trial.

        Abbot is designed for Large Enterprises, Medium Business and Small Business.

        Convin is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Abbot begins at $49/Month, while pricing details for Convin are unavailable.

        Some top alternatives to Abbot includes Conversica, Konverse AI, Conversational AI Bot, SkylerAI, q&ai Technologies, HelpCrunch, Convin, ContactEngine and Conversocial.

        Some top alternatives to Convin includes Conversica, Konverse AI, Conversational AI Bot, Refract, q&ai Technologies, Convlo and ExecVision.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].