3CX vs QEval Comparison
3CX
Starting at $175 /Year
- Large Enterprises
- Medium Business
3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in th…
QEval
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
QEval is customer contact center operations' software that provides real-time insight into customer contact teams' performance. It supports a context-driven approach to decision-making, enabling customer service managers…
3CX leads on user satisfaction with a 4.6-star rating across 349 reviews.
3CX vs QEval — at a glance
| Feature | 3CX | QEval |
|---|---|---|
| Rating | 4.6 / 5 | 4.0 / 5 |
| Reviews | 349 | 20 |
| Starting price | $175 /Year | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Contact Center Operations Software | Contact Center Operations Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — |
| Support modes | — | Online |
| Certifications | GDPR | — |
| Data residency | Global | — |
Key differences between 3CX and QEval
- Pricing: 3CX starts at $175 /Year. QEval pricing is not publicly listed.
- Free trial: QEval offers a free trial; 3CX does not.
- User satisfaction: 3CX scores higher with a 4.6-star average.
- Deployment: 3CX supports SaaS/Web/Cloud; QEval supports SaaS/Web/Cloud.
3CX vs QEval — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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3CX vs QEval: Biggest differences
Start here before you go deeper into features.
Best for flexible, cloud or on-premise contact center solutions for SMBs.
- You need a hybrid deployment option combining cloud and on-premise setups.
- Your team values an intuitive interface with advanced softphone capabilities.
- You operate a small to medium-sized customer support, sales, or IT helpdesk center.
- Your organization requires highly customized, enterprise-level telephony integrations.
- You lack readiness for cloud or on-premise infrastructure deployment.
Best for real-time performance insights and workflow optimization in contact centers.
- You need immediate, context-driven analytics to optimize contact center workflows.
- Your team requires detailed real-time data to manage customer service performance.
- You operate a medium to large contact center aiming to reduce operational costs.
- You are a small business without a dedicated contact center or real-time data needs.
- You require clear, upfront pricing and extensive publicly available feature details.
3CX: Best for flexible, cloud or on-premise contact center solutions for SMBs. QEval: Best for real-time performance insights and workflow optimization in contact centers.
Description | 3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More about 3CX | QEval is customer contact center operations' software that provides real-time insight into customer contact teams' performance. It supports a context-driven approach to decision-making, ... Read More about QEval |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |  3CX has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do 3CX and QEval Compare on Features?
Total Features | 5 Features | 4 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare 3CX and QEval on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
3CX vs QEval: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
3CX vs QEval Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
GDPR | ✓ Yes | — |
|---|---|---|
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | — |
3CX User Reviews & Rating Comparison
User Ratings | 4 (based on 20 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally rate 3CX highly for its flexible deployment and user-friendly interface, though some desire clearer pricing and more advanced features. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the real-time insights and workflow optimization capabilities but note limited pricing transparency and feature details. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  7 Screenshots |  3 Screenshots |
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Videos | No videos available. |  1 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, 3CX or QEval?
- 3CX edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do 3CX and QEval offer a free trial?
- QEval offers a free trial. 3CX does not.
- What is the starting price of 3CX vs QEval?
- 3CX starts at $175 /Year. QEval starts at Contact for pricing.
- What are the top alternatives to 3CX?
- Top alternatives to 3CX include JustCall, Ring.io, Genesys PureEngage, Five9, Genesys PureConnect.
- What are the top alternatives to QEval?
- Top alternatives to QEval include StringeeX, Variphy, Cordless, VoiceIQ, Aloware.