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3CX vs Hello Stats Comparison

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3CX

4.6(349 reviews)

Starting at $175 /Year

  • Large Enterprises
  • Medium Business

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in th…

Hello Stats

Starting at $6 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Hello Stats, a call tracking tool designed for marketers, allows you to gain insights on the demographic data of your callers. By recording calls, it helps enhance sales performance. Track both online and offline call so…

3CX leads on user satisfaction with a 4.6-star rating across 349 reviews.

3CX vs Hello Stats — at a glance

Feature3CXHello Stats
Rating4.6 / 5
Reviews349
Starting price$175 /Year$6 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryContact Center Operations SoftwareContact Center Operations Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesOnline
CertificationsGDPR
Data residencyGlobalUS

Key differences between 3CX and Hello Stats

  • Pricing: 3CX starts at $175 /Year, while Hello Stats starts at $6 /Month.
  • Free trial: Hello Stats offers a free trial; 3CX does not.
  • Deployment: 3CX supports SaaS/Web/Cloud; Hello Stats supports SaaS/Web/Cloud.

3CX vs Hello Stats — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

3CX - Contact Center Operations Software
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Hello Stats - Contact Center Operations Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

3CX

Best for flexible, cloud or on-premise contact center solutions for SMBs.

Choose if
  • You need a hybrid deployment option combining cloud and on-premise setups.
  • Your team values an intuitive interface with advanced softphone capabilities.
  • You operate a small to medium-sized customer support, sales, or IT helpdesk center.
Consider alternatives if
  • Your organization requires highly customized, enterprise-level telephony integrations.
  • You lack readiness for cloud or on-premise infrastructure deployment.

Hello Stats

Best for

Large Enterprises, Medium Business, Small Business

3CX typically suits Large Enterprises and Medium Business. Hello Stats tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More about 3CX

Hello Stats, a call tracking tool designed for marketers, allows you to gain insights on the demographic data of your callers. By recording calls, it helps enhance sales performance. Track ... Read More about Hello Stats

Entry Level Pricing

  • Starts from $175
  • Starts from $6

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.63

(349)

Best Company Size

Small BusinessMedium Business
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How do 3CX and Hello Stats Compare on Features?

Total Features

5 Features

2 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare 3CX and Hello Stats on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $175
      • $6

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      3CX pricing
      Hello Stats pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      3CX User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      277

      59

      10

      2

      2

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally rate 3CX highly for its flexible deployment and user-friendly interface, though some desire clearer pricing and more advanced features.

      What buyers like

      • Ease of use
      • Deployment flexibility
      • Multi-platform support

      Common complaints

      • Pricing transparency
      • Feature depth

      What buyers like

      • Tracks demographic data
      • Enhances sales performance
      • User-friendly dashboard

      Common complaints

      • Limited to call tracking
      • May not integrate with all systems
      • Pricing may be high for startups

      Pros and Cons

      • Cloud-based deployment with on-premise option

      • Intuitive user interface with cutting edge softphones

      • Strong multi-platform user experience

      • Lack of publicly available pricing details

      • Potential complexity in setup for non-technical users

      • Provides valuable insights into caller demographics.

      • Enhances sales performance through effective tracking.

      • User-friendly design simplifies the tracking process.

      • Limited features beyond call tracking.

      • Integration with existing systems may be challenging.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used 3CX or Hello Stats? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      3CX Wallboard

      7 Screenshots

      No screenshots available.

      Top Alternatives to 3CX and Hello Stats in 2026

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      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, 3CX or Hello Stats?
      3CX edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do 3CX and Hello Stats offer a free trial?
      Hello Stats offers a free trial. 3CX does not.
      What is the starting price of 3CX vs Hello Stats?
      3CX starts at $175 /Year. Hello Stats starts at $6 /Month.
      What are the top alternatives to 3CX?
      Top alternatives to 3CX include uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live.
      What are the top alternatives to Hello Stats?
      Top alternatives to Hello Stats include ResponseTap, Calltracks, CallView 360, TeleCapture, Call Tracker.