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17hats vs Bitrix24 Comparison

Last updated:

17hats

4.6(230 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Small Business

17hats is the simplest way to manage your freelance business. It is a complete end-to-end business management platform built to handle bookkeeping, project tracking, and human resources -- all with ease. It's easy to use…

Bitrix24

3.9(876 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…

17hats leads on user satisfaction with a 4.6-star rating across 230 reviews.

SpotSaaS Analysis

17hatsBitrix24

The core difference lies in 17hats being tailored for freelancers and small businesses seeking a straightforward, all-in-one management solution, while Bitrix24 caters to small to medium-sized businesses that need more flexible workflows and integrated CRM capabilities. Ideal buyers for 17hats are solo entrepreneurs or small teams looking for simplicity, whereas Bitrix24 is suited for SMBs that require comprehensive collaboration tools.

- Best for freelancers and small businesses - Simple all-in-one management solution - User-friendly interface - Minimal setup required - Helpful onboarding tutorials - Consolidates client management, invoicing, and project tracking

- Best for small to medium-sized businesses - Flexible workflows for various team needs - Integrated CRM and project management tools - Supports internal communication - Scalable for larger teams - Comprehensive collaboration features

17hats vs Bitrix24 — at a glance

Feature17hatsBitrix24
Rating4.6 / 53.9 / 5
Reviews230876
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forIndividuals, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Management SoftwareBusiness Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsGDPRGDPR
Data residencyUSGlobal

Key differences between 17hats and Bitrix24

  • Target audience: 17hats is built for Individuals and Small Business, while Bitrix24 targets Large Enterprises and Medium Business.
  • User satisfaction: 17hats scores higher with a 4.6-star average.
  • Deployment: 17hats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

17hats vs Bitrix24 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

17hats
Talk to an expert
Talk to an expert
Bitrix24
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

17hats

Best for freelancers and small businesses needing simple all-in-one management.

Choose if
  • You want to consolidate client management, invoicing, and project tracking in one platform.
  • You prefer a user-friendly tool with minimal setup and helpful onboarding tutorials.
  • You need streamlined workflows and automation for emails, follow-ups, and project timelines.
Consider alternatives if
  • You require advanced invoicing features like adding images or detailed payment statements.
  • You need robust offline reporting or downloadable financial reports for record keeping.

Bitrix24

Best all-in-one CRM and project management for SMBs needing flexible workflows.

Choose if
  • You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
  • Your teams require a single platform combining customer management, project tracking, and internal communication.
  • You want flexible customization options to adapt the software to diverse and evolving business needs.
Consider alternatives if
  • You need a lightweight, minimal feature set for simple workflows without complexity.
  • Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.

17hats: Best for freelancers and small businesses needing simple all-in-one management. Bitrix24: Best all-in-one CRM and project management for SMBs needing flexible workflows.

Description

17hats is the simplest way to manage your freelance business. It is a complete end-to-end business management platform built to handle bookkeeping, project tracking, and human resources -- ... Read More about 17hats

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24

Free Trial Availability

Spotsaas Score

What's this? ↗

8.9/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-10 employees11-50 employees
1-50 employees51-500 employees
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Get pricing help

Software Demo

Demo

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How do 17hats and Bitrix24 Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare 17hats and Bitrix24 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Mobile - Windows
  • Mobile - BlackBerry
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Mobile - Windows
  • Mobile - BlackBerry
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA

✗ No
✗ No

GDPR

✓ Yes
✓ Yes

Single Sign-On (SSO)

✗ No
✓ Yes

Multi-Factor Auth (MFA)

✗ No
✓ Yes

Data Encryption

✓ Yes
✓ Yes

Audit Logs

✓ Yes

Data Residency

🇺🇸 US
🌐 Global

17hats User Reviews & Rating Comparison

User Ratings

Rating Distribution

18

1

0

0

0

251

122

28

8

13

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Users generally praise 17hats for its ease of use, time-saving automation, and consolidation of multiple business tools, though some express frustration with limited mobile functionality and invoicing flexibility.

What buyers like

  • Ease of use
  • Workflow automation
  • All-in-one platform consolidation

Common complaints

  • Limited mobile app features
  • Invoicing inflexibility

Buyer sentiment

Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues.

What buyers like

  • Feature-rich all-in-one platform
  • Ease of use
  • Flexibility and customization

Common complaints

  • Complexity for new users
  • Technical bugs and stability issues

Pros and Cons

  • Consolidates multiple business management tasks into a single platform, reducing tool sprawl

  • Streamlined workflows and automation for emails, follow-ups, and project timelines save time

  • User-friendly interface with minimal learning curve and helpful onboarding tutorials

  • Mobile app functionality is limited, especially for financial tasks like invoicing and expense tracking

  • Invoicing lacks flexibility, such as inability to add images or send payment due statements

  • Comprehensive all-in-one platform combining CRM, project management, and collaboration tools

  • Intuitive and user-friendly interface with minimal training required

  • Flexible customization options adapting to diverse business needs

  • Steep learning curve due to overwhelming number of features for new users

  • Occasional technical bugs impacting platform stability

Positive Reviews

No reviews available for the product

No reviews available for the product

Media and Screenshots

Screenshots

Projects

4 Screenshots

screenshots

17 Screenshots

Videos

video-0

3 Videos

video-0

3 Videos

Top Alternatives to 17hats and Bitrix24 in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, 17hats or Bitrix24?
17hats edges out the other on user ratings (4.6 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do 17hats and Bitrix24 offer a free trial?
Yes, both 17hats and Bitrix24 offer a free trial.
What is the starting price of 17hats vs Bitrix24?
17hats starts at Contact for pricing. Bitrix24 starts at Contact for pricing.
What are the top alternatives to 17hats?
Top alternatives to 17hats include Quickbooks, QuickFile, HoneyBook, Insight Business Management, QuickBooks Payroll.
What are the top alternatives to Bitrix24?
Top alternatives to Bitrix24 include Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect.

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