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List of Customer Advocacy Software

What is Customer Advocacy Software?

Customer advocacy is getting things right for customers by concentrating on what's best for them rather than what's best for the business. It might be as simple as including a handwritten note with a purchase, notifying a client of a lower ticket, or opening on weekends to assist customers who...  Read more

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Researched and Edited by Rajat Gupta

Last updated: May 2025

Customer Advocacy Software overview

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page-author

Researched and Edited by Rajat Gupta

Last updated: May 2025

Unique Features

  • Customer Portal

  • Training Management

  • Knowledge Base

  • Collaboration

+ 2 more

Pricing

  • 49% Software offers Free Trial

  • 11% Software offers Freemium

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Showing 21-37 out of 37

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List of the Top Customer Advocacy Software as of May 2025

Referral SaaSquatch - Customer Advocacy Software

Referral SaaSquatch

Drive customer loyalty with SaaSquatch.

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4.5

(24)

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Product Description

SaaSquatch is customer advocacy software for small businesses. With SaaSquatch business can run real-time customer advocacy campaigns, deliver targeted coupons to convert them into buyers and send targeted emails to deliver a personalized experience. It's perfect for small businesses in the ...

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Pricing

Referral SaaSquatch offers custom pricing plan

Pros & Cons

  • Simplifies management of customer referral payouts/programs with diverse reward options and insightful customer referral status.

  • Offers intuitive tracking of user sign-ups and activity for rewarding partners and affiliates.

  • Ease of use, implementation, and integration, with real-time action provision.

  • High level of customization and branding capabilities for referral programs, especially suitable for small businesses.

  • High learning curve for users to fully utilize all features, with some gaps in documentation.

  • Limited selection for third-party integrations, which can be challenging for small businesses.

ExpertVoice - Customer Advocacy Software

ExpertVoice

Rewards for your everyday shopping.

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3.6

(9)

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Product Description

Swagbucks is a customer advocacy software that allows online businesses to reward customers for doing their regular shopping in many different ways including cash rewards, gift cards, digital coupons and merchandise. Businesses can use it as an online loyalty program and allow their customers ...

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Pricing

ExpertVoice offers custom pricing plan

Swagbucks - Customer Advocacy Software

Swagbucks

Maximize customer satisfaction through actionable feedback.

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Product Description

Proven Customer Advocacy Software Delivers: Improved customer satisfaction. Increased loyalty and retention. Early warning of potential risk and compliance problems. Deliverables: Tools to more effectively elicit, manage, and act upon customer feedback. Action Planning worksheet with associated ...

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Pricing

Swagbucks offers custom pricing plan

Pros & Cons

  • Easy to use interface with a variety of offers.

  • Trustworthy platform for earning rewards.

  • Prompt gift card delivery.

  • Excellent customer support with various reward possibilities.

  • Customer service may be slow to respond in some cases.

  • Gift cards are not sent or received immediately.

Mention Me - Customer Advocacy Software

Mention Me

Spread the word, grow your brand.

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3.9

(25)

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Product Description

Mention Me is a customer advocacy platform that allows companies to engage with every customer, not just a select few. It help consumers tell meaningful stories about their experiences with the company that convert into brand advocates, increased engagement, and ultimately more sales. Mention ...

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Pricing

Mention Me offers custom pricing plan

Pros & Cons

  • Easy implementation, great onboarding, and quick support.

  • Intuitive platform design with user-friendly interface.

  • Responsive and proactive account management team.

  • Provides powerful solution for referral marketing.

  • Difficulty in accessing additional tech support.

  • Limited guidance for integration without a large in-house tech team.

Zuberance - Customer Advocacy Software

Zuberance

Elevate your business with customer advocacy.

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4.5

(11)

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Product Description

Zuberance is the customer advocacy software for service businesses. With a unique approach to revenue sharing, it empowers customers to make suggestions. Then business can reward customer experience advocates by rewarding them when implement their ideas. Zuberance is easy to set up and there ...

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Pricing

Zuberance offers custom pricing plan

Pros & Cons

  • Highly effective in engaging advocates and fostering word-of-mouth marketing.

  • Provides a comprehensive Advocate marketing platform for leveraging advocates in various ways.

  • Offers full-service model saving time and money with professional and technical services.

  • Excellent customer service and attention to detail.

  • Lack of a notification system for individual comment alerts.

  • Occasional last-minute issues with the platform.

Smile.io - Customer Advocacy Software

Smile.io

Engage, connect, and delight your customers.

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4.0

(9)

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Product Description

Smile.io unifies customer service, social media and engagement in one all-inclusive platform. It help brands connect with customers over multiple channels, effortlessly engage them across different social platforms, measure customer feedback and sentiment, and take action based on that data, ...

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TrafficManager - Customer Advocacy Software

TrafficManager

Connect with your customers at every touchpoint.

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4.7

(11)

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Product Description

TrafficManager is a customer advocacy (voice of the customer) software that helps companies listen and respond to their customers at the right time and right place across all channels and media. This software provides multichannel, multilingual auto-translation capabilities that are flexible ...

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Pricing

Free Trial available

Pros & Cons

  • Efficient tracking of performance metrics for affiliates and advertisers, enabling easy data analysis.

  • Intuitive interface that is user-friendly and easy to navigate, even for non-technical users.

  • Excellent customer support that is responsive and open to suggestions.

  • Ability to create custom reports, campaigns, and promotional material easily.

  • New users may find the richness of features and customization options overwhelming without adequate support.

  • Limited selection of additional apps and connectors in the Marketplace, potentially restricting advanced functionalities.

GrowSurf - Customer Advocacy Software

GrowSurf

Maximize your reach with automated advocacy.

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Product Description

GrowSurf software helps customer advocates grow their customer base on social media by sending out email and social media messages in a timely manner. This software is designed to support large advocacy programs involving hundreds, if not thousands, of advocates. The current version focuses on ...

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Pricing

Starts from $775/Month

Influitive - Customer Advocacy Software

Influitive

Empowering customers.

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Product Description

Influitive is customer advocacy software designed to help companies acquire, empower, and retain customers. As an advocate platform fueled by advocacy marketing, the software provides solutions for customers to solve the challenges of social media, the sales process, customer service product ...

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Pricing

Influitive offers custom pricing plan

Pros & Cons

  • Easy to customize and cater directly for specific company needs.

  • Intuitive platform that is easy to use and understand for both admins and users.

  • Continuous updates and improvements to provide new features and enhance user experience.

  • Excellent customer support and assistance provided by the team.

  • Newcomers might find the richness of features and customizations complex without proper support.

  • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

TrueSaaS - Customer Advocacy Software

TrueSaaS

Revolutionize customer feedback with data-driven strategies.

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Product Description

TrueSaaS set out to help companies manage their customer feedback, but that's not all. It is also determined to do it in a radically innovative way. In addition to the revolutionary software design, TrueSaaS uses data science and computer vision to automate the process and help to formulate ...

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Pricing

Free Trial available

Referral Rock - Customer Advocacy Software

Referral Rock

Boost growth with referral marketing automation.

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4.0

(2)

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Product Description

Referral Rock is customer advocacy software for tech startups. Small companies can use Referral Rock to get more and better customers by sending out a stream of customized emails, tweets, Facebook updates and SMS text messages to the customers of their service providers (like us). It integrates ...

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Pricing

Free Trial available

Incentivit - Customer Advocacy Software

Incentivit

Turn customers into advocates, boost revenue.

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Product Description

Incentivit is a customer advocacy software solution that encourages customers to share their experiences and opinions of company. The product will quickly convert the feedback into actionable insights, so business can make the necessary changes to increase customer retention and drive more ...

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Pricing

Free Trial available

Tapfiliate - Customer Advocacy Software

Tapfiliate

Turn customers into loyal advocates and boost revenue.

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3.9

(9)

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Product Description

Tapfiliate provides the easy customer advocacy software that gives businesses of any size, the freedom to leverage their customer data. Reaching audience has never been easier with a powerful suite of tools, community and reward platform. Tapfiliate is an all-in-one solution that helps business ...

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Pricing

Free Trial available

Omnistar Affiliate Software - Customer Advocacy Software

Omnistar Affiliate Software

Maximize sales and reduce costs with Omnistar Affiliate.

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Product Description

Omnistar Affiliate is a customer advocacy software that tracks publish, website, affiliate and on-line campaigns. It automatically analyzes customer service requests and requests for information by contact and gives users leads to follow up. It’s the ideal tool for generating leads and cutting ...

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Pricing

Free Trial available, Try Now

Starts from $47/Month

VaultPro - Customer Advocacy Software

VaultPro

Empowering businesses to unlock customer loyalty.

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Product Description

VaultPro is a customer advocacy software that helps business delight their customers, get more referrals and organic traffic on social media, collect reviews, increase site's conversion rates, find more leads and increase revenue. VaultPro provides a secure way for users to interact with ...

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Pricing

Free Trial available

ReferralMagic - Customer Advocacy Software

ReferralMagic

Turn happy customers into powerful promoters.

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4.7

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Product Description

Referral magic is a customer advocacy software that enables users to refer their friend, family members and even complete strangers to products and services more efficiently. By empowering customers to become advocates and spread the word, business can build strong customer relationships, gain ...

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Pricing

Free Trial available

ReferralCandy - Customer Advocacy Software

ReferralCandy

Unleash your customers' power of recommendation.

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4.1

(65)

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Product Description

ReferralCandy is a customer advocacy platform that provides personalized referral campaigns. It helps online businesses grow faster by increasing referrals and sales, while reducing cost to acquire customers. Supported by its team of marketing professionals and software engineers, ...

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Pricing

Free Trial available

Customer Advocacy Software Buyer's Guide

How To Choose The Best Customer Advocacy Software