Free Live Chat templates & buyer resources
18 free, independent live chat software resources — pricing comparisons, vendor scorecards, RFP templates, checklists and operational templates. Built from verified ratings and real pricing. No sales calls.
Compare & evaluate
Pricing Comparison
Plan-by-plan pricing for the top tools
Get it free →Free toolsBest Free Tools
What's genuinely free — and the limits
Get it free →ScorecardVendor Scorecard
Weighted criteria to score vendors
Get it free →RFPRFP Template
Ready-to-send requirements & questions
Get it free →ChecklistFeature Checklist
Must-have capabilities to evaluate
Get it free →DemoDemo Questions
What to ask on every vendor demo
Get it free →ChecklistSwitching Checklist
Migrate without losing data or time
Get it free →ChecklistSetup Checklist
Implement and onboard smoothly
Get it free →Operational templates
Chat Agent Onboarding Checklist
A structured ramp plan that takes a new live-chat agent from access-provisioned to a fu…
Get it free →TemplateCanned Response Library
A ready-to-load library of live-chat canned responses (macros) organized by conversatio…
Get it free →TemplateQA Scorecard
A live, weighted quality scorecard built for live chat — it turns per-criterion ratings…
Get it free →TemplatePre/Post-Chat Survey Template
Ready-to-deploy survey copy and logic for the two moments that bookend every live-chat…
Get it free →TemplateLive Chat & Chatbot Flow Template
A ready-to-adapt conversational flow for your chat widget — greeting, intent branches,…
Get it free →TemplateChat Greeting & Tone Guide
A practical playbook for how your agents open, sustain, and close live-chat conversatio…
Get it free →TemplateChat-to-Human Handoff Workflow
A blueprint for the moment a live-chat conversation leaves the bot (or one agent) and r…
Get it free →TemplateChat-to-Lead Qualification Script
Most chat conversations stall because the agent answers the question and stops — no qua…
Get it free →TemplateProactive Chat Trigger Playbook
A passive chat widget waits for visitors to start a conversation — most never do. Proac…
Get it free →TemplateStaffing & Coverage Calculator
Size your live chat team, hour-by-hour coverage, and monthly cost from peak demand. Fil…
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