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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 981-990 out of 6134

TS

Tamilarasan S

03/14/23

5 out of 5

"Best video conferencing tool in the market"

What do you like best about Zoom? It is able to host meetings with 2000+ users Seamless integration with outlook to schedule a meeting

AU

Anonymous User

03/14/23

5 out of 5

"Effective & Efficient & Easy - 3E's"

What do you like best about Zoom? easy to use and allows for connection via computer or phone or mobile phone applications What do you dislike about Zoom?

RG

Rajat G

03/14/23

5 out of 5

"My experience using Zoom"

What do you like best about Zoom? The implementation of this tool in our organization helped us to create direct connections with our costumers. Setting up call is very easy using this tool. It's chat features helps me to share links to let all other attendees very easily to see what I am referencing.

LP

Leslie P

03/14/23

5 out of 5

"ZOOM is easy to use"

What do you like best about Zoom? I can schedule meetings ahead of time and I don't have to worry about forgetting them because they automatically pop up on my calendar

AA

Arlene A

03/14/23

5 out of 5

"One of the Most Trusted Collaboration Tool"

What do you like best about Zoom? What I like best about Zoom is it offers dependable audio and video conferencing with high quality. Meeting with clients and partners is made easy when using zoom. You can record the meeting, host or event and share hosting with other participants. Sharing screens for presentation is also smooth; you don't have to worry about possible glitches.

CA

Chad A

03/13/23

5 out of 5

"Convenient, and works very well."

What do you like best about Zoom? Screen sharing is great when training clients What do you dislike about Zoom?

JA

Jairo Alexis C

03/10/23

5 out of 5

"Zoom one of the world's most popular videoconferencing platforms"

What do you like best about Zoom? It should be noted that Zoom is an easy-to-use application, not to mention better audio and video quality than other video conferencing platforms.

LB

Leila B

03/10/23

5 out of 5

"video call platform of choice"

What do you like best about Zoom? Ease of use. Everyone, including people with no technical skills whatsoever, seems to be able to use it with not trouble at all. The integrations with Exchange, Otter.ai, Fathom, Zapier, and other systems are especially useful. The touch up feature might be my favorite thing, as it allows me to get ready in the morning five minutes faster than I otherwise might need. :-)

KL

Kate Lynne M

03/08/23

5 out of 5

"My Zoom review"

What do you like best about Zoom? What I like the best about Zoom is it's easy to use. I mainly use it for my presentations and meetings with clients and so far, I haven't had any problems with it.

KB

Kristy B

03/08/23

5 out of 5

"Zoom"

What do you like best about Zoom? Zoom connects people from various locations and is perfect for business meetings. I love that I am able to talk to people in other countries. Zoom is better than other platforms because it's simple and easy to use!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].