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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 951-960 out of 6134

JP

Jacara P

03/28/23

5 out of 5

"Zoom has become a way of life"

What do you like best about Zoom? Zoom has become a way of life, since it is one of the primary forms of communication in my organization. My team uses it for meetings and I use it as a key component in the orientation I facilitate. It is simply just a way of life, and I've grown accustomed to it quickly.

EC

Espie C

03/28/23

5 out of 5

"It was great"

What do you like best about Zoom? What I like about zoom is that I can request for a remote access and it has a break out rooms, What do you dislike about Zoom?

EC

Espie C

03/28/23

5 out of 5

"It was great"

What do you like best about Zoom? What I like about zoom is that I can request for a remote access and it has a break out rooms, What do you dislike about Zoom?

JP

Jacara P

03/28/23

5 out of 5

"Zoom has become a way of life"

What do you like best about Zoom? Zoom has become a way of life, since it is one of the primary forms of communication in my organization. My team uses it for meetings and I use it as a key component in the orientation I facilitate. It is simply just a way of life, and I've grown accustomed to it quickly.

MR

Monica R

03/27/23

5 out of 5

"Zoom calls"

What do you like best about Zoom? You can connect with anyone anywhere whenever you need to and everyone knows about it. What do you dislike about Zoom?

MR

Monica R

03/27/23

5 out of 5

"Zoom calls"

What do you like best about Zoom? You can connect with anyone anywhere whenever you need to and everyone knows about it. What do you dislike about Zoom?

RD

Rachel D

03/26/23

5 out of 5

"Zoom is great for meetings!"

What do you like best about Zoom? zoom is great for virtual meetings and its not hard to learn What do you dislike about Zoom?

RD

Rachel D

03/26/23

5 out of 5

"Zoom is great for meetings!"

What do you like best about Zoom? zoom is great for virtual meetings and its not hard to learn What do you dislike about Zoom?

JH

Jason H

03/26/23

5 out of 5

"Love zoom!"

What do you like best about Zoom? That you can change settings and various other things in zoom fir certain meetings, other software doesn't allow you to do that of have various changes per meetings.

JH

Jason H

03/26/23

5 out of 5

"Love zoom!"

What do you like best about Zoom? That you can change settings and various other things in zoom fir certain meetings, other software doesn't allow you to do that of have various changes per meetings.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].