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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 931-940 out of 6134

AU

Anonymous User

04/03/23

5 out of 5

"Super easy and convenient especially when I used it during COVID 19 for my college courses"

What do you like best about Zoom? Amazing for doing group work and doing interviews for work. Also got to do a one-on-one with two of my favorite actors in the world during the pandemic and I absolutely love Zoom. Also used it for a virtual college graduation party!

SY

Sumeet Y

04/03/23

5 out of 5

"Meetings made easier"

What do you like best about Zoom? User-friendly UI. Detailed menus. Most commonly utilized by sales professionals. Easier to connect, meet and communicate with external users.

RG

Robert G

04/03/23

5 out of 5

"Zoom for everyday educational use."

What do you like best about Zoom? I like zoom because it is extremely intuitive. I work with adult students, sometimes elderly, and Its not uncommon for them to figure out where to go on their own.

AU

Anonymous User

04/03/23

5 out of 5

"Brings communities together"

What do you like best about Zoom? The most helpful thing about Zoom is bringing our work community together. When you have employees and different parts of the country and across the world being able to see each other and hear each other real time has been quite an asset.

AU

Anonymous User

04/03/23

5 out of 5

"Highly Recommend"

What do you like best about Zoom? I like the user-friendly interface of Zoom. I can easily end a call, turn my video or microphone off/on, share my screen, or (if I am the host) start breakout rooms easily and quickly. I also appreciate that meetings can be either scheduled in advance or started quickly. If the meetings are scheduled in advance, I love the option to add it to my calendar.

AU

Anonymous User

04/03/23

5 out of 5

"Better platform to connect with your loved one as well as official use."

What do you like best about Zoom? There are multiple features which make it better to use, like screen sharing and connecting with people on video conferencing as well as audio conferencing; another thing is it allows you to change the background while talking on call.

AK

Avijeet K

04/01/23

5 out of 5

"Perfect for large audience meetings"

What do you like best about Zoom? Zero lag quality, HD sound, video and screen shares. What do you dislike about Zoom?

AG

Ali G

04/01/23

5 out of 5

"Soothed my fears"

What do you like best about Zoom? How quick it was to set up and start using it in a professional way. Old fears of video drivers failing and other video hangups were gone with Zoom. It installs quick and guides you to a workable product with a couple of clicks.

LR

linda rouse

03/31/23

5 out of 5

I've been trying to cancel my zoom…

I've been trying to cancel my zoom subscription for two months. Despite the information telling me I can cancel online there is no link to the Billing section on my account. I had to go through my bank and cancel the payment. Despite emailing four times I've had no response whatsoever I have just edited this review because I had the pleasure of dealing with Catherine PENESA from zoom she was very helpful in cancelling my account

SS

Savannah S

03/31/23

5 out of 5

"Zoom: For reliable video conferencing"

What do you like best about Zoom? As a Staffing professional who virtually meets with candidates on a daily basis, I utilize Zoom and consistently rely on their conferencing tools and features. Before the pandemic, we were having candidates physically interviewing at our office. However, shortly after the pandemic started, we realized that the only realistic way to meet with people was through Zoom. Utilizing Zoom has streamlined our processes and allotted us more time to meet with more ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].