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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 901-910 out of 6134

GB

Glaiza Blessel E

04/12/23

5 out of 5

"Zoom experience"

What do you like best about Zoom? It is easy to use, and it has a lot of functions, mostly for meetings and reviews. It has good quality for video sharing and conference, audio is good as well.

JS

Joe S

04/12/23

5 out of 5

"The best video conferencing platform. Period."

What do you like best about Zoom? Constant updates, ease of use, minimal downtime. The ability for SSO and non-SSO users to access the same meetings. They are constantly adding new features for users.

AU

Anonymous User

04/12/23

5 out of 5

"Zoom is the go to platform for video conferencing"

What do you like best about Zoom? What I like most about Zoom is it's ubiquitous - everyone has it and knows how to use it. It's rare that anyone doesn't know how to use zoom.

NA

Namrata A

04/11/23

5 out of 5

"Great software for video meetings!"

What do you like best about Zoom? Zoom makes it super easy and convenient to hold meetings with so many people at the same time. It is super easy to use.

SE

Shawniece E

04/11/23

5 out of 5

"Wonderful Platform"

What do you like best about Zoom? I like how easy it is to use this platform. What do you dislike about Zoom?

SA

Sharon A

04/11/23

5 out of 5

"Zoom"

What do you like best about Zoom? It's flexibility and the new apps. I'm able to do some poll, game and share some music. What do you dislike about Zoom?

RR

R R

04/11/23

5 out of 5

"Zoom review"

What do you like best about Zoom? It is very easy to conduct online class via zoom. It's user friendly for me as well as to my students. It is very easy to access even in the mobile. Finally it's a good one.

ST

Scherell T

04/11/23

5 out of 5

"An awesome product that connects our WFH team"

What do you like best about Zoom? I love how easy it is to connect to the rest of our team and wider company. Its so easy to jump on a zoom at the drop of a hat, cuts out any miscommunication and back and fourth.

AU

Anonymous User

04/11/23

5 out of 5

"Zoom makes everything *that* much easier."

What do you like best about Zoom? I love how you can manage your meeting in advance, set up polls + control who enters via waiting rooms. I also find many of the integrations (google cal / gmail + gainsight, calendly, etc) very hepful in streamlining the telework process.

MM

Minisha M

04/11/23

5 out of 5

"Zoom- Review"

What do you like best about Zoom? Calls are very comfortable in Zoom connecting in Zoom is very comfortable. Breakout rooms are easy to assign. What do you dislike about Zoom?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].