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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 821-830 out of 6134

SS

Sagana S

05/05/23

5 out of 5

"Zoom - The new normal"

What do you like best about Zoom? The ability to record calls and acquire transcripts. And it's too easy compared to MS Teams regarding features and accessibility. This is the reason I gave it a 10 on 10.

AA

Ahmed A

05/04/23

5 out of 5

"Great app for communication"

What do you like best about Zoom? It is easy installed app which is allowed meetings up to 40 min free. What do you dislike about Zoom?

AO

Amaechi O

05/04/23

5 out of 5

"Zoom is very user-friendly."

What do you like best about Zoom? Zoom has all of the basic required functionality. There is nothing that Zoom lacks. What do you dislike about Zoom?

AA

Adil Ali S

05/03/23

5 out of 5

"Best Video Meeting Tool"

What do you like best about Zoom? Zoom is a reliable and user-friendly video conferencing platform that offers various features such as screen sharing, virtual backgrounds, and breakout rooms. It also has mobile and desktop apps that work seamlessly, making it easy to join meetings from anywhere.

TE

Tshepo Ernest M

05/03/23

5 out of 5

"The best video conferencing platform for virtual meetings that is highly efficient"

What do you like best about Zoom? It has a simple interface that makes it easy to use It is reliable as long as there is an internet connection

JB

Jack B

05/03/23

5 out of 5

"The most famous online video conferencing software"

What do you like best about Zoom? Zoom is really great for it's video calling quality and interaction features. I love the software design of zoom. It also has an unique reaction feature to communicate with eachother. With it's other competitors I think Zoom is the most advanced software out there.

MM

Marc M

05/02/23

5 out of 5

"Excellent Product, team, seamless transition"

What do you like best about Zoom? Ease of use, administration portals, willingness to work with our needs. What do you dislike about Zoom?

RV

Raghu V

05/02/23

5 out of 5

"User Friendly"

What do you like best about Zoom? Call quality and friendliness of the tool. Started using Zoom 3 years ago, and I still prefer it over MS Teams What do you dislike about Zoom?

DR

Dheeraj R

05/02/23

5 out of 5

"Amazing integrator"

What do you like best about Zoom? Zoom is best for meetings, easy integration with avoma, also enables trackers and breakout rooms options are too better What do you dislike about Zoom?

AU

Anonymous User

05/02/23

5 out of 5

"User friendly and connects the team members"

What do you like best about Zoom? Easy to set up and organize the meetings and features are user friendly. The latest enhancements and continues updates to the apps are good

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].