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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 6131-6134 out of 6134

C

Claire

02/13/18

5 out of 5

Free for users invited to join the meeting

PROS & CONS What are the best aspects of this product? It is an all-round tool when it comes to sharing of screen with others. For a beginner, the learning curve is barely there. You only need a URL to get started right away and start sharing screens with others. The idea of a tool takes into consideration the essence of wanting to move quickly in term of navigating how the tool works is made possible with Zoom. The set up and usability is simple as the interface is friendly. You do not ...

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P

Patty

01/13/18

4 out of 5

Easy to hold a conference video and audio call

PROS & CONS What are the best aspects of this product? It has become the focal point of my work. With this tool, I am able to do things that I thought would not be possible in such an easy way. I have to hold marketing webinars online and also consultations with clients on different marketing projects. With such a workload, you will need a tool that takes care of business regardless of where everyone is. Zoom has made that possible with its flexible features built-in to work as ...

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E

Erica

12/31/17

5 out of 5

Reliable when holding meetings remotely

PROS & CONS What are the best aspects of this product? It has made things easy on my part. The tool is user friendly which means that you do not have to take too long to know how to navigate the features. It is simple and offers a reliable platform on which you can join meetings and collaborate with your team easily. The mobile application of the Zoom is what makes things look simple. I do not have to be constrained to my desktop in order to use this product. I can join in meetings ...

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E

Eunice

12/26/17

5 out of 5

Scheduling meetings made easy

PROS & CONS What are the best aspects of this product? It has become a tool that makes meetings easy to manage and hold. It does not matter where everyone is located as it is able to connect with everyone who is not in the room. You can even schedule a meeting using a link and send reminders to everyone who is supposed to be in that meeting. The interface is simple and friendly which makes the tool easy to use. You can address a group of people who are remotely located and explain a ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].