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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 6061-6070 out of 6134

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Anonymous

12/04/18

2.5 out of 5

Review

What do you like best? I enjoy its easy access. I like the fact that most people know of zoom and it connects various people of all parts of the world easily together. I like how there is an option to upload multiple screens, mute yourself if needed also. What do you dislike? I dislike the code at the beginning to connect. Its okay but It's not my favourite. I dislike the format and outline of the media source. The way it looks in its appearance Recommendations to others considering ...

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Anonymous

12/04/18

5 out of 5

Undoubtably one of the very best interactive tools available online..

What do you like best? Zoom is available without charge. That shows that Zoom care about their users pockets rather than theirs which is a highly recommended busniess practise and, we find, a value driven way to promote Zoom so it's benefits can be shared to others. What do you dislike? There is nothing at all that I dislike about Zoom. Recommendations to others considering the product Zoom is outstanding due to the features it offers without charge or constant sales driven upsells. ...

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A

Anonymous

12/04/18

5 out of 5

Zoom is a great tool for video conferencing and webinars

What do you like best? I love being able to integrate my Zoom account with my MS Outlook to easily create video meetings with clients and send them a meeting request. It is simple to use and does exactly what we need. We are also starting to use it for webinars and setting those up is really simple. What do you dislike? I sometimes have difficulty with the user interface when I switch in and out of full screen I lose track of the meeting controls. Sometimes they are on the top of the ...

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Anonymous

12/04/18

5 out of 5

No brainer - choose Zoom.

What do you like best? Zoom is ideal for professionals who can't afford to have an online meeting experience difficulties. Highly recommended. Robert Wright. What do you dislike? Nothing at present, I'm completely satisfied. What business problems are you solving with the product? What benefits have you realized? Unclear communication.

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Anonymous

12/04/18

4 out of 5

It's solid with options

What do you like best? You have the options of using either video or call in. Using the invite link on call in inputs the number information for you What do you dislike? Uses quite a bit of data and without a solid wifi connection, mobile network can lag What business problems are you solving with the product? What benefits have you realized? Problem is lag without WiFi. Benefit is the unlimited time and price

A

Anonymous

12/03/18

4 out of 5

Good QUALITY

What do you like best? The quality of audio and visual is good and Client Applicatron is light. What do you dislike? PowerPoint presentation from iOS devlce Local looks odd . What business problems are you solving with the product? What benefits have you realized? I wish more cloud storage.

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Anonymous

12/03/18

5 out of 5

Best Tool

What do you like best? The virtual backgrounds are amazing especially if you’re just starting out and are using it from home. What do you dislike? Sometimes the connection to the internet is slow. Recommendations to others considering the product You’ll love it so many features to make it unique and tailored to your business and they always have webinars. What business problems are you solving with the product? What benefits have you realized? Recording meetings remotely. I can ...

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Anonymous

12/03/18

5 out of 5

Software designed for enterprise and corporate environments

What do you like best? Zoom is one of the best software I have used to make videoconferences and webinars with the members of my office. It has one of the best HD video resolutions I've used, plus I can create videoconferencing rooms for up to 100 participants, ideal for videoconferencing with our allies and team located in the interior of the country. In addition to having one of the best systems for videoconferencing, also has an excellent chat, very good for developing ideas, ...

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A

Anonymous

12/03/18

3.5 out of 5

Many users, decent quality

What do you like best? It has a chat option. You can see all participant's, who's talking, wat h videos in decent quality, screenshare option. Good for basic use for sure. It need permissions (at least from browser to access video/mic. What do you dislike? It almost insists that you download the program as opposed to viewing from webrowser. Recommendations to others considering the product I use Skype for my personal needs What business problems are you solving with the product? ...

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A

Anonymous

12/03/18

4.5 out of 5

Very useful with high quality connection

What do you like best? The quality of connection and user-friendly platform with many features. What do you dislike? There is some sort of plans but in my opinion, it should be a more economical plan for the educational purpose. What business problems are you solving with the product? What benefits have you realized? Online education. Online music group classes

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].