Zoom Reviews in November 2026: User Ratings, Pros & Cons

Very good for video classes

What do you like best? Very good for video lessons to small or large groups. What do you dislike? Have to download it can be hard for people not tech savvy. What business problems are you solving with the product? What benefits have you realized? Avoiding people having to be late to the video Conference.

Zoom? Love it

What do you like best? Simple to use, you can record calls, you can do video conferencing with the ability to see many people at the same time; it's as good as your internet connection ... life changing. I'm using it regularly for focus groups. What do you dislike? That it has limited storage space for recording and therefore doesn't have the capacity to store all the research groups and interviews I conduct across a project. Maybe you should offer the option to purchase more storage ...

Finally a meeting app that doesn't hang up or slow down!

What do you like best? I love how seamless it works! The calls are clear, the video is crisp on slower connections, and best of all, my computer doesn't slow to a crawl as it uses far less resources than Skype or other competitor meeting applications. What do you dislike? It can be a little hard to figure out the interface at times, and there is very little user onboarding or tutorial walkthroughs available when you first install the application that show you what each button is for ...

Jamie Munro JM3 Productions Webinar on Lacrosse

What do you like best? Content, method of delivery, combination of text, video, voiceover, telestrator onscreen and live interactions answering Qs in real time via chat facility. Absolutely Brilliant content and presentation and use of a platform I've never used before but from my bed 2am local time start 3000 miles away, I could follow nad interact as though I was there, why would anyone want to travel, fly drive expense and carbon footprint plus jet lag and time away from family & ...

Convenient and Easy

What do you like best? Allows our company to communicate easily within and outside the organization. We used to use another program, and this one is significantly better in quality of video, sound, etc. Less dropped meetings. It is integrated with our outlook system so creating meeting invites is easy and no added steps are required when you are inviting people outside the organization. What do you dislike? There is not much to dislike with Zoom. I have not found any negative about it ...

group meeting

What do you like best? This first experience as an invite by another doctor was very productive because conversation and responses were in rel time. This was a time saving means of corresponding. What do you dislike? difficulty in accessing and new contact and starting the visual and voice initiation What business problems are you solving with the product? What benefits have you realized? long distance real time communication

Amazing product

What do you like best? I like best how we can have quick meetings with coworkers from across the country and the meetings go smoothly with zoom. What do you dislike? I dslike that sometimes it takes a while to start up. What business problems are you solving with the product? What benefits have you realized? We can do less travel and it helps with our monthly budgets.

Great way for a ton of people to conference

What do you like best? Zoom allows you to see all the videos on one page, along with a chat feature which is pretty handy What do you dislike? When you sign in with your phone to hear audio, it automatically does not mute you and it can be hectic on a call with 20 people. What business problems are you solving with the product? What benefits have you realized? Having meeting with people in multiple states.

Great sound and Video quality

What do you like best? much better experience than with other competing products. Feature rich (recording, polling, chat at a more affordable price than the competition. What do you dislike? the fact that I need to install something before the call. Some competitors have a faster, more frictionless approach to starting a call/video meeting. Recommendations to others considering the product Make use of the Basic plan to try out all of the features - no time pressure. What business ...

Not bad, but room for improvement

What do you like best? I like the ease of use and general stability of the solution. I'm doing recorded interviews and so far, I've never lost one. Zoom has been my replacement for Skype + 3rd party recording solution. Even technically inexperienced people usually have no problems using Zoom for the first time. What do you dislike? Zoom still doesn't have 1080 resolution, which in 2018 is ridiculous. Also, audio quality is very low and there are some critical missing features that ...