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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 6031-6040 out of 6134

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Anonymous

12/10/18

4 out of 5

Great experience but the 40 min limit can be an inconvenience

What do you like best? The face2face simulation through audio, the great sound quality What do you dislike? The app should be optimised for data hunger. Audio quality deteriorates due to network issues and this should not be the way it works. Recommendations to others considering the product Its a great meeting platform provided you have a stable internet connection. What business problems are you solving with the product? What benefits have you realized? I am holding project ...

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Anonymous

12/10/18

5 out of 5

Zoom, a new focus on teleconferences

What do you like best? Zoom es una nueva opción para mi... me brindó una forma fácil y práctica al compartir con varias personas que no teníamos espacios en donde compartir nuestras ideas What do you dislike? What I did not like was not having previously known this important tool Recommendations to others considering the product I recommend it to both my peers and my client, both my friends and colleagues ... I would like to know more about this tool What business problems are you ...

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Anonymous

12/10/18

5 out of 5

Very good

What do you like best? the possibility of recording, user control, the possibility of sharing screens and the stability of the software What do you dislike? the short time of use, the appearance of the software very square, What business problems are you solving with the product? What benefits have you realized? the need for locomotion

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Anonymous

12/10/18

5 out of 5

Zoom is so easy to use

What do you like best? I like Zoom because it makes remote work so much easier! What do you dislike? I dislike how you only have limited amount of minutes on the free version. What business problems are you solving with the product? What benefits have you realized? People who work remote because they can communicate with people in the office and take meetings from home.

A

Anonymous

12/10/18

4.5 out of 5

Good audio quality on a low bandwidth.

What do you like best? Excellent audio quality on low bandwidth. Had many issues previously with our last vendor when connecting with my colleagues in the Philippines who had bandwidth limitations. What do you dislike? Been quite good so far. Too early to say. Recommendations to others considering the product Good audio connection What business problems are you solving with the product? What benefits have you realized? Helping clients solve QMS and technical file issues.

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Anonymous

12/10/18

4.5 out of 5

Meetings available to everyone

What do you like best? One of the advantages of this application is that it reduces the distance between the company and the client, it is simple and easy to use, the quality of audio and video is unbeatable. With the free version you can make 1 hour meetings with several participants, you can send them the invitation link by mail and other messaging platforms What do you dislike? It is not possible to detect if someone sabotages the meeting, scratching the screen for example What ...

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Anonymous

12/10/18

4.5 out of 5

easy to use, great to share,

What do you like best? sharing screen, sharing knowledge, holding meetings one on one - or more! What do you dislike? Sound can be a little cloudy, especially if more people talk at once. What business problems are you solving with the product? What benefits have you realized? Working from home, having time for more meetings without transport in between.

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Anonymous

12/10/18

4.5 out of 5

Easy to use

What do you like best? The connection is quick, only takes a few seconds to load. What do you dislike? The microphone doesn't always update (if the headset is removed, check settings beforehand. What business problems are you solving with the product? What benefits have you realized? It's quick for impromptu meetings, just a quick link that you can verbally share with anyone on the phone if a screen share is needed.

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Anonymous

12/10/18

4.5 out of 5

Conference calls are easy and fun

What do you like best? I love how user friendly zoom is. I used to be intimidated by conference calls, but not with zoom! What do you dislike? I actually can’t think of any negative things to say about Zoom. I’ve had all good experiences. What business problems are you solving with the product? What benefits have you realized? We have business partners all over the state, and utilizing zoom has made it super easy to get us all together for a face-to-face chat. Instead of monthly ...

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A

Anonymous

12/09/18

3.5 out of 5

Great Quality

What do you like best? Zoom always facilitates a very stable connection for all participants, and it makes sure eveyone in the room is heard in great quality. What do you dislike? I wish I could continue to use the camera when I minimized the app in case I needed to do something and return to the call quickly What business problems are you solving with the product? What benefits have you realized? We’ve been able to have team meetings with all of us in different states

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].