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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5841-5850 out of 6134

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Anonymous

01/05/19

5 out of 5

The best software I have used to communicate with my co-workers and supervisors.

What do you like best? Zoom is that software that you never want to stop using after the first time you use it. It has many tools and options that enhance teamwork. It is mainly based on establishing good communication between your co-workers and users, supervisors, bosses and managers. What we use most to make the above is the option of videoconferencing which is one of its highest attributes, you can include a total of 100 people for each session you do, in addition to having HD images ...

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Anonymous

01/05/19

5 out of 5

Great way to video chat with a large group

What do you like best? I was able to do a lot of code sharing and screen sharing with a large group of people! There's also screen recording feature : What do you dislike? It does lag a bit from time to time but it's not that bad. What business problems are you solving with the product? What benefits have you realized? Programming/Coding with colleagues Definitely made communication a lot easier!

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Anonymous

01/05/19

5 out of 5

A Wonderful Tool for your Business!!

What do you like best? I love how easy it is to use. I can record meetings, keep track of attendees, and host world-wide calls with my team! What do you dislike? I don't like that I'm limited to 40 minute calls unless I want to pay for the premium version, even if I am just talking with a few people. What business problems are you solving with the product? What benefits have you realized? Zoom has created a large-scale platform in which I can talk to my team, world-wide, over wifi ...

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Anonymous

01/05/19

5 out of 5

An incredible and unsurpassable tool for web communication

What do you like best? To have videoconferences and 100 participants, 40 minutes by videoconference, to record videoconferences, group chats, annotations, to block sight and audio, to have application for telephones android, to mute users, to attend as listener to the videoconferences, quality of video HD, very clear audio, and many more tools are those that Zoom offers me, an incredible and unique software that allows me to communicate with my workers via web using all these tools. It's ...

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Anonymous

01/05/19

5 out of 5

Nice software for conferencing.

What do you like best? Its easy to login and take webinars or have video sales pitches. very user friendly as far as getting set up when never using it before What do you dislike? No settings feature that i could see thought maybe my camera was recording. Recommendations to others considering the product ITs a great option What business problems are you solving with the product? What benefits have you realized? it gave the opportunity to have some sales pitches allowing us to ...

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Anonymous

01/05/19

5 out of 5

Amazing

What do you like best? EASY TO USE, EASY TO RECORD AND AMAZING TO SHARE What do you dislike? PARTICIPANTS CAN UNMUTE THEMSELVES, AND SOME SMALL THINGS Recommendations to others considering the product This app not only makes easier, but so amazing to make conference calls. What business problems are you solving with the product? What benefits have you realized? EASY TO CONNECT

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Anonymous

01/05/19

4.5 out of 5

Zoom is a really great and easy tool for videoconferencing

What do you like best? To the ones who don't know about Zoon - it is a videoconferencing software, it supports connection from a computer as well as a phone. I have been using Zoom for 3 years now, not my own, but my company's. What I really like is the connection quality even on not so good quality Internet. Moreover, it also gives an option to connection via a number. It also has a phone app. It also has a free plan. It also has an option of screen-sharing. What do you ...

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Anonymous

01/04/19

4.5 out of 5

Easy conference calling

What do you like best? So simple to set up and use. It is very easy to share the meeting ID and for people to accept using it. During the call, it is very intuitive as to how to use the platform. Our supplier is the admin, but seems like that is simple. He just adds the meeting ID to an electronic diary meeting, and we just simply sign-on using the ID. I use it on either my iPhone or MacBook Air. What do you dislike? As yet, I have not found anything that I dislike about the product - ...

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Anonymous

01/04/19

5 out of 5

Zoom Review

What do you like best? I love that Zoom can be used to connect people from all over the world to answer questions. What do you dislike? Sometimes the email or website links to live videos are hard for people to find where they are posted. What business problems are you solving with the product? What benefits have you realized? Able to make connections not otherwise available, give a personal connection and face to face question answer.

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Anonymous

01/04/19

5 out of 5

Great tool

What do you like best? Stable and simple platform with easy management interface What do you dislike? nothing. everything was perfect during the conference What business problems are you solving with the product? What benefits have you realized? we are applying for a project and we were looking for a usefull skype substitute

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].