Zoom Reviews in November 2026: User Ratings, Pros & Cons

Fosters collaboration through conferences

What do you like best? Easy to use to create, invite and participate in meetings What do you dislike? Some glitches where a professional license is flagged as expiring even though it is under a corporate account. Automatically starting a video conference. Desktop version in conference rooms isn’t easy to create and join a new meeting on the fly. What business problems are you solving with the product? What benefits have you realized? Collaborating with colleagues and vendors in ...

This was needed!

What do you like best? I love the flawless ease of connectivity via video. The there is the added bonus of webinars, a phone system for me to use, and conference rooms! What do you dislike? Absolutely nothing! I love it. Who wouldn’t love a versatile service? What business problems are you solving with the product? What benefits have you realized? Remaining connected to contacts is so valuable! I have realized that when you have difficulty doing so it hurts your progress in so many ...

Innovative way to video conference!

What do you like best? I love the gallery view interface! Great to see all of my colleagues at once. The chat functions are wonderful, too! The option to toggle between private or group messages is very helpful. What do you dislike? I wish there was a feature that could record the call for you, even just the audio. What business problems are you solving with the product? What benefits have you realized? Using zoom, we are eliminating travel costs for many of our staff meetings. We ...

Easy, efficient video meetings

What do you like best? How it allows me to directly schedule and access Zoom meetings with a single click, no long link to be copied and emailed out with instructions and confusing codes What do you dislike? I have not had problems- maybe just that one needs google calendar and some people use Outlook exclusively for work What business problems are you solving with the product? What benefits have you realized? Scheduling and streamlining video conference calls with collaborators

Excellent web share service

What do you like best? It’s very user friendly and allows for easy web sharing with external clients What do you dislike? It’s not always easy to give remote control away Recommendations to others considering the product It’s very basic so just know that it is really used only for scheduling meetings with external clients What business problems are you solving with the product? What benefits have you realized? We use it to train clients on our software on a daily basis. It ...

Very approachable!

What do you like best? This is my group’s second meeting software and we have loved it since day one. It is easy to learn basic and even some advanced functions without using tutorials. What do you dislike? I wish it did more when it comes out to chatting and recording ideas during meetings that connect to otter software. We use some project management tools that would be nice to have integrated. Recommendations to others considering the product Cheapest and best software What ...

Why didn't I use this sooner??

What do you like best? I love the ability to have a face to face meeting either on my phone, ipad or computer and work on other tasks simultaneously. What do you dislike? Being able to see when someone is muted and the way you send invites to the meetings. What business problems are you solving with the product? What benefits have you realized? I am able to eliminate so many face to face meetings with clients. I love that I can now use a better service that Skype and something more ...

Efficient and more effective than it seems.

What do you like best? I like being able to communicate with a class of studens. Audio Video quality stays consistently great. Can also record the screen and have group and private chats within the group. What do you dislike? Dated looking interface. Looked like it was built for windows on my Mac. What business problems are you solving with the product? What benefits have you realized? Leading class sessions for an hour with 40+ students on each call. Able to identify and clarify ...

Best Tool for giving demo

What do you like best? We are product company and first thing which we do is giving product demo . we extensively use zoom for that . We have connected zoom with schedule once and when demo is booked by client automatically link is created and sent to customer . This feature is of most importance to us and as it helps us utilizing our time efficiently What do you dislike? you cannot have two demo simultaneously Recommendations to others considering the product please allow more ...

Easy to use and very reliable

What do you like best? The platform is very user friendly and I love the chrome add ons that make scheduling a breeze. What do you dislike? I wish you could hide your self as a participant prior to others getting on - for training sometimes I jump on sessions and I dont want a client to be confused. What business problems are you solving with the product? What benefits have you realized? Demonstrations, training, meetings