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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5621-5630 out of 6134

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Anonymous

01/23/19

5 out of 5

Thanks to Zoom the company grew

What do you like best? The priority in the company is the pregnant mothers and mothers with newborn children to which our yoga plan was directed as well as looking for several communication platforms that had a video call. Zoom was selected for the quality of audio, video, stability and ease of use that it has so that mothers continue in our yoga plan from the comfort of the house since we know that when they are in a state of pregnancy the mobilization is more difficult for them. What ...

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Anonymous

01/23/19

5 out of 5

It;s Cool

What do you like best? I like that it is easy to have meetings even from your bed. What do you dislike? I have not really used it enough to find anything that I dislike, I suppose. So far, I like it a lot. Recommendations to others considering the product This is good for small conference calls/videos. What business problems are you solving with the product? What benefits have you realized? This makes it easy for our professor to lecture to us during exam reviews, so that we ...

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Anonymous

01/23/19

5 out of 5

Awesome meeting tool

What do you like best? I love that I can show my screen during meetings- so with students I can demonstrate things and with clients I can work though documents What do you dislike? The codes for joining a meeting are so long- also my meetings sometimes get disconnected if they are long. What business problems are you solving with the product? What benefits have you realized? Teaching, interviews, meetings. So great to be able to talk face to face with clients around world

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Anonymous

01/23/19

4.5 out of 5

Consistent Quality of Demos

What do you like best? Zoom provides an online meeting experience that is always smooth, and avoids any technical issue leading to a bad sales demo. What do you dislike? I commonly had issues with prospecting being able to get to the Meeting ID page, although I was selling to construction contractors who were 1 not tech-savvy, 2 we're bad about checking/keeping their emails 3 constantly very busy. Recommendations to others considering the product Zoom definitely has the right ...

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Anonymous

01/23/19

4.5 out of 5

Excellent and User Friendly Video Meeting Program!

What do you like best? I enjoy the ease of use for new and experienced users! What do you dislike? I found it a little difficult to allow others to control my screen (to type in forms of documents on my screen, but I only tried that feature once so far, so it was likely just my error using it. Recommendations to others considering the product Try it out! It's a great video conferencing and virtual presentation tool! We use it twice/wk every week with very few issues (if any at all. ...

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Anonymous

01/23/19

4.5 out of 5

Zoom blows competition out of the water

What do you like best? Zoom is user friendly, full of features, fast, and powerful. Zoom's platform can bridge the gap between video conferencing, webinars, and academic classes, and performs well in all environments. What do you dislike? The only downside to zoom is that it requires software be downloaded/installed onto the computer. Recommendations to others considering the product Compare it to other software applications. You won't be disappointed. What business problems are ...

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Anonymous

01/23/19

4.5 out of 5

Great for remote meetings

What do you like best? I like being able to easily see everyone in the meeting. What do you dislike? Sometimes it takes a while to download or start the meeting. What business problems are you solving with the product? What benefits have you realized? Travel time for meetings.

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Anonymous

01/23/19

4 out of 5

Making Conference Calls Easier

What do you like best? I like that multiple people can get on and you have options to mute yourself or them, or only show your video or have everyone be apart of it. It has a plethora of ways to present your meetings What do you dislike? I don’t like that in the beginning, it took myself a couple minutes to get to fully function. What I mean is that when it first started, I had to wait a minute for it to work to it’s best ability. Recommendations to others considering the product ...

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Anonymous

01/23/19

4 out of 5

Does the job, does it welll

What do you like best? connecting audio by dial in over tlephon works like a charm, the extensive list of dial-in numbers supports a lot of countries so that's a big plus What do you dislike? Main Meeting window (on linux cannot be resized to take up less space on the screen because doing so hide many of the useful buttons/menus... this interface should be made responsive/resizable for convenience of having meetings when you also need many other windows open. Recommendations to others ...

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Anonymous

01/23/19

3.5 out of 5

Fine for Video, Do not use as a Chat solution

What do you like best? My favorite feature is that you can record any session and screenshare, which is incredibly useful for clients! Additionally many users can join. What do you dislike? Always had issues when starting up zoom on load times (my company had the paid version, often would have to close out of the app and restart for zoom to work. Sometimes I would even have to turn off the video just to be able to hear the other users on the call. For a short period of time my company ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].