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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5471-5480 out of 6134

A

Anonymous

02/01/19

5 out of 5

This is a wonderful piece of unified collaboration

What do you like best? I can share documents, see participants and transfer controls to any participant What do you dislike? Tiny prints could not be enlarge during presentation Recommendations to others considering the product Very highly recommended What business problems are you solving with the product? What benefits have you realized? Team collaboration across different continents

A

Anonymous

02/01/19

5 out of 5

Best Video Chatting Software!

What do you like best? I love that for FREE I can talk with one other person for an unlimited amount of time. It's amazing for screensharing and showing slides! What do you dislike? When I have more than one user in a room, it's limited to 60 minutes. I wish it was a little longer before you need to pay. What business problems are you solving with the product? What benefits have you realized? Connecting and Training my team and clients

A

Anonymous

02/01/19

5 out of 5

Excelent performance with low bandwidth

What do you like best? Easy to use and efficient use of bandwidth What do you dislike? I had som problems to start using Zoom, maybe because there were many windows to take care of Recommendations to others considering the product Try if you have low bandwidth What business problems are you solving with the product? What benefits have you realized? Remote support

A

Anonymous

02/01/19

4.5 out of 5

Great Experience

What do you like best? The quality of the calls is the best with regard to sound and clarity. What do you dislike? No End meeting button at the end is a bit annoying Recommendations to others considering the product Better than skype What business problems are you solving with the product? What benefits have you realized? Calling people of different countries

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Anonymous

01/31/19

5 out of 5

Best video conference solution

What do you like best? Ease of invite by sending a link. Send and join meeting. What do you dislike? There’s really not much too dislike. However there are a few quirks in the app getting sound to come through speakers. What business problems are you solving with the product? What benefits have you realized? Team meetings with members across the country. Ease of use.

A

Anonymous

01/31/19

4 out of 5

Zoom is Helpful

What do you like best? Zoom is an amazing tool to be able to use. My company uses it on a weekly basis to video conference with customers, suppliers, and employees who telecommute and it makes it very seamless to speak with someone or show your computer screen with them. What do you dislike? The only issue we have had with Zoom is that sometimes the sound quality can be messed up especially is using computer audio and not calling in on the phone to the conference. What business ...

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Anonymous

01/31/19

4 out of 5

Zoom is very user friendly and easy to use.

What do you like best? Zoom is Extremely easy to use and user friendly What do you dislike? There is currently nothing the we dislike about zoom What business problems are you solving with the product? What benefits have you realized? We hold weekly webinars using zoom as well as team collab

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Anonymous

01/31/19

4 out of 5

Zoom for work conferencing

What do you like best? Easy to participate Easy to host Can see all participants Polling feature to make your meeting interactive Can mute participants upon their entry What do you dislike? I don't like that you can't see all the participants at the same time - maybe you can but then your screen content is small. What business problems are you solving with the product? What benefits have you realized? I work with people across the state of Virginia and it is impractical ...

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Anonymous

01/31/19

4 out of 5

Easy to Access

What do you like best? This software was for a product demo and came in very clear with no interruption during screen sharing. What do you dislike? I haven't had the opportunity to be the initiator with this product so have not come across anything I dislike. What business problems are you solving with the product? What benefits have you realized? Needed a demo in order to use this system and they are in another State so it's beneficial that they could screen share.

A

Anonymous

01/31/19

2.5 out of 5

Review

What do you like best? I have not used the system , its is my first time login to Zoom. What do you dislike? Not disliking anything as I have not used the system , its is my first time login to Zoom. Recommendations to others considering the product Yes What business problems are you solving with the product? What benefits have you realized? I have not used the system , its is my first time login to Zoom so i cannot give this opinon

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].