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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5051-5060 out of 6134

A

Anonymous

02/28/19

4.5 out of 5

I wouldn't want to live without Zoom

What do you like best? I find it to have the most dependable video streaming. I use their screen sharing daily. I also love that it can scale up into webinars that include landing pages and the ability to create breakout rooms. What do you dislike? Only occasionally there are video quality issues. What business problems are you solving with the product? What benefits have you realized? I meet with virtual associates and it's a keep part of having a collaborative team without being ...

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A

Anonymous

02/27/19

4 out of 5

An easy way to connect with my team face to face.

What do you like best? I love that I can connect with my team, who are all spread across the states, very easily. It helps team repor when we can all see each other face to face and Zoom is the easiest way to do that! What do you dislike? It can be a little confusing to get everyone on a call for the first time. If you have the web opened and the app doesn’t open you can’t get on the call which has been the biggest consistent issue we’ve encountered but have figured out. What business ...

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A

Anonymous

02/27/19

4 out of 5

suitable for large companies

What do you like best? The zoom installation is very easy to perform you can make the conferences with a good image and audio in HD in any size can be TV or cell phone and the screen is not distorted so the connection is wireless or by means of cable I can meet with anyone anywhere in the world where I am and I can hold instant meetings if it is from one moment to another that I have to do it or scheduled meeting the digital zoom billboard gives me the power to manage corporate ...

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A

Anonymous

02/27/19

4 out of 5

Great tool for meetings

What do you like best? I like that you can easily conduct business meetings with people who are not present in the office or work for a different company. What do you dislike? I dislike the audio quality of Zoom. There seems to be a time delay between when someone not in the room speaks and when you hear it on the other end. What business problems are you solving with the product? What benefits have you realized? We are solving past issues of communicating with people working for ...

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A

Anonymous

02/27/19

4 out of 5

Decent video chat platform with room for improvement.

What do you like best? Better than Skype for sure in terms of product. Frankly, I see increasing adoption of Zoom. What do you dislike? The mute option was on by default in my case. What business problems are you solving with the product? What benefits have you realized? Interview

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Anonymous

02/27/19

4 out of 5

Works

What do you like best? I like the features zoom offers, with the video screens and ability to minimize or mute as needed. What do you dislike? Sometimes the video doesn't work, or only for certain people. Also I'm confused if I am supposed to use sound on the computer or phone. It offers both What business problems are you solving with the product? What benefits have you realized? We are able to have meetings with our employees who work from home or remotely. Real time ...

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A

Anonymous

02/27/19

3.5 out of 5

Zoom

What do you like best? Calls facilitate easy video calling and has a good video quality What do you dislike? I feel that the startup for meetings takes too much time and often has some lag in the first moments, especially for mobile users Recommendations to others considering the product Get high quality hardware to maximize the software capability What business problems are you solving with the product? What benefits have you realized? I can easily share screens while ...

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A

Anonymous

02/27/19

3.5 out of 5

Zoom is okay!

What do you like best? I like the screen share capabilities and ability to record meetings. What do you dislike? I don't like that it doesn't allow you to enter a call before the host and wait for the host to arrive, also felt like the video and app cut out more often than with other similar softwares. Recommendations to others considering the product It's a good product if you are willing to be patient. What business problems are you solving with the product? What benefits have ...

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A

Anonymous

02/27/19

1.5 out of 5

Zoom at work

What do you like best? I love that Zoom is easy, simple and accessible. What do you dislike? I hate that Zoom is super buggy, not that well integrated, always has audio errors, and doesn't sync all my meetings. What business problems are you solving with the product? What benefits have you realized? We meet both internally and externally with Zoom. We use the chat feature for zoom for internal collaboration.

A

Anonymous

02/27/19

5 out of 5

Everything worked

What do you like best? The program seemed to be doing some noise cancelling, and even though something happened to someone's sound I could still make out what the person was saying. What do you dislike? It kept automatically recording when I opened the first couple times to test it- but then I forgot to hit record when the actual interview started because it has been starting automatically, so I missed the best part at the beginning. What business problems are you solving with the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].