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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4931-4940 out of 6134

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Anonymous

03/08/19

5 out of 5

Zoom video calls

What do you like best? its very easy and convenient to make a call across the world with no problem. unlike other apps that do not work in every country. Also, you do not need to download any kind VPN to call someone in another country, you just pick up the phone, and make the call. What do you dislike? nothing so far, except that there are some network issues, and I believe it depends on your WIFI. if you have a good wifi, then there should not be any problem. What business ...

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A

Anonymous

03/08/19

3.5 out of 5

Zoom

What do you like best? It is a good tool for communicating and create meetings, you can create a fluent communication with your team from any device. It is easy to use and also fun interface, very organized. The feature to save every interaction, video or audio conference it is extremely helpful, sharing screen is a huge plus because this way you can create a more interactive conference. What do you dislike? It has some connectivity issues, also it goes slow when too many people are ...

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Anonymous

03/08/19

2.5 out of 5

Works

What do you like best? They have the option to dial phone and pin in one shot What do you dislike? Not very integrated with other products/eco systems What business problems are you solving with the product? What benefits have you realized? Easy Conferencing with clients

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Anonymous

03/08/19

4.5 out of 5

Zoom's great for group meetings on the web

What do you like best? I love that Zoom offers 40mins of free chatting between numerous parties. It's so easy to send out a zoom link to your whole staff and then start a meeting from that link. You can use the same link several times if you meet with the same group regularly...just have to get everyone to click to get on at the same time. App is good too--intuitive functionality. What do you dislike? It seems really similar to Skype or other video chat options. The only perk here is ...

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A

Anonymous

03/08/19

4.5 out of 5

Zoom - Good product can be better though.

What do you like best? The best part is its super easy to use, unlike webex. It took me 10 mins to figure out how to enter a meeting on webex with extensions. What do you dislike? Sometimes my clients face issue with their microphones and then they need to dial in using their phone. That's super irritating as it puts a bad impression. Recommendations to others considering the product Super easy and gets job done. What business problems are you solving with the product? What ...

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A

Anonymous

03/08/19

4 out of 5

Efficient and easy to use

What do you like best? I love how easy it is to use - my dad could use it which is saying a lot What do you dislike? There isn't much I don't like about it truthfully Recommendations to others considering the product Give it a shot! What business problems are you solving with the product? What benefits have you realized? Quick and easy to get in front of a client without having to meet

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Anonymous

03/07/19

3.5 out of 5

A standard exp

What do you like best? Easy to get started, overall no connection drips What do you dislike? Can be difficult to not get sound feedback during a call What business problems are you solving with the product? What benefits have you realized? Conference video call

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Anonymous

03/07/19

5 out of 5

Super easy to use

What do you like best? Extremely user friendly great quality of voice and video. easy to setup meetings even for a large group. What do you dislike? i have yet to find anything i dont like. i have never heard anyone complain about zoom. Recommendations to others considering the product dont spend money for the same service that is free What business problems are you solving with the product? What benefits have you realized? we dont have to pay a big price for something like ...

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Anonymous

03/07/19

5 out of 5

Probably the best telekonferencing software

What do you like best? Ability to make a conference with larger groups. Works properly even on a weak connection. What do you dislike? Interface. Could be better. eg. small bar anchored to a side of screen. Lack of ability of white boar on screen. What business problems are you solving with the product? What benefits have you realized? On line meetings. It allows to work in international environment.

A

Anonymous

03/07/19

5 out of 5

Zoom - Easy and Convenient

What do you like best? It takes little to no experience using the software to use it effectively What do you dislike? Sometimes audio has to be reset by quitting and rejoining the session. What business problems are you solving with the product? What benefits have you realized? Videoconference classrooms. It is an excellent resource that has performed almost seamlessly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].