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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4831-4840 out of 6134

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Anonymous

03/15/19

5 out of 5

Connecting clients in one place

What do you like best? The best i like in the software is the video conferencing with the chat option. It allows us to chat with the clients while on the call which helps us to avoid people talking at the same time while a conference is going on. Apart for that the name is being showed in the CRM for people who registers and the attendees. also the software has the option to record the meetings and conferences done where it helps to take the review of all the meetings in the later part. ...

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A

Anonymous

03/15/19

4 out of 5

Zoom a very useful app

What do you like best? Zoom is compatible with any device and we can work in a team being in constant communication the audio and video are of good quality facilitating good communication Function of raising your hand in zoom rooms serves to have an order to speak and so everyone can listen It is a very reliable app that is good for the participation of several members at the same time In the beginning it is free and as you want to acquire more benefits you can acquire paying ...

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Anonymous

03/14/19

5 out of 5

Great for long distance business meetings

What do you like best? Easy to set up and record. Can use video or phone dial in. What do you dislike? Some users don't have access to high speed internet so are required to use the calling function. The call in users don't have identifying information when they speak so that makes it difficult to know who is talking. What business problems are you solving with the product? What benefits have you realized? My team is all over the state and being able to have everyone with access to ...

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Anonymous

03/14/19

5 out of 5

Zoom is great for remote meetings

What do you like best? Compared to other remote meeting applications, Zoom doesn't freeze (almost never and provides a stress free meeting atmosphere. Also, even with low internet bandwith, it works! Moreover, I travel a lot and I can join the meetings with my phone when I don't have good internet connection. What do you dislike? I just don't like the user interface when I try to join a meeting. It is an opening menu and I need to click on that to find the meeting on the list. ...

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A

Anonymous

03/14/19

5 out of 5

Zoom is a good product

What do you like best? Zoom is very easy to use. The invitation request is simple and the video quality is high. What do you dislike? There is nothing that I dislike about this video conferencing product Recommendations to others considering the product This is a very easy to use product. What business problems are you solving with the product? What benefits have you realized? Zoom is beneficial to companies where employees do no work in the same office. It allows for conference ...

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Anonymous

03/14/19

5 out of 5

Love it.

What do you like best? Simple, Minimal, Easy to have many users, sharing the screen and more for free! What do you dislike? I don't have anything in mind at the moment Recommendations to others considering the product Just give it a try and you will fall in love with its simplicity and reliability What business problems are you solving with the product? What benefits have you realized? meetings

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Anonymous

03/14/19

5 out of 5

cool

What do you like best? is very easy to use and share my screen with other person What do you dislike? the time of the meeteng can't exceed 40 min but for the rest is very good Recommendations to others considering the product very recommended What business problems are you solving with the product? What benefits have you realized? making trainig with this app is very easy and can record the all thing

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Anonymous

03/14/19

5 out of 5

Participant at a webinar with Sophie Howard

What do you like best? It was so clear and easy to navigate. Chatting was perfect. What do you dislike? Did not have any problems today. This is only my second use of Zoom so there was really no problems today. I was happy with everything. Recommendations to others considering the product Very easy to use. Webinars are clear and precise with picture and sound. Instructions are clear and easily understood. What business problems are you solving with the product? What benefits have ...

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Anonymous

03/14/19

5 out of 5

Zoom Reciew

What do you like best? Easy to use and very easy to install. The instructions are very clear for the end user compared to a lot of other video conferencing/screen sharing tools. What do you dislike? There is honestly nothing I dislike about this tool. I’ve used multiple platforms similar to this in my previous roles and this is hands down my favorite. What business problems are you solving with the product? What benefits have you realized? Takes out the need for travel in most ...

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A

Anonymous

03/14/19

5 out of 5

Best Web mettings & Conference

What do you like best? I am currently using zoom as a Board of Director Member for a Non-profit company and we all love the features. We're all in different states but with the web cam we all fill as if we're together. What do you dislike? I would like for more time with each session. We have one hour slots and sometimes more time is needed. Recommendations to others considering the product I would recommend zoom for small businesses needing to have board meetings and other meetings ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].