9.8
SpotScore
Zoom Reviews in November 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 4821-4830 out of 6134
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Anonymous
03/15/19
Zoom is the best!
What do you like best? I absolutely love how fluid it is! Never any issues when doing conference calls with multiple participants. The ability to chat privately is also a huge plus! What do you dislike? No dislike at the moment. I did have issues logging on in the beginning but that was due to company’s log in credentials. What business problems are you solving with the product? What benefits have you realized? Being able to have weekly conference calls with my DM has been great ...
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Anonymous
03/15/19
Great platform
What do you like best? We usually use zoom to conduct meeting with our college overseas What do you dislike? it's not free if we conduct meeting for longer time What business problems are you solving with the product? What benefits have you realized? communication with overseas associate with multiple branches
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Anonymous
03/15/19
Great For Web Conferences
What do you like best? Zooms ability to connect us to our remote building in Germany is the best part about it. We never have issues with connecting to them and the video quality is always great. I highly recommend using this What do you dislike? I really cant think of anything I dislike Recommendations to others considering the product You really need to give Zoom a try for your web conferencing needs. They really do a great job with it. What business problems are you solving ...
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Anonymous
03/15/19
Test
What do you like best? Multiple plans, I can try the product for free, easy to use, no problem so far. What do you dislike? I would like a free trial period with all the feature to know if I go with a payment plan in the future Recommendations to others considering the product Easy to use with great feature for pay plan. What business problems are you solving with the product? What benefits have you realized? Online meetup, mostly educative content
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Anonymous
03/15/19
I use it weekly and it's great
What do you like best? Zoom is great for weekly meetings and it's user friendly What do you dislike? I dislike when two people try to talk at the same time. Sometimes it works but other times not so much Recommendations to others considering the product Try it! And make sure to use good lighting. Besides having to work in a bad lit area Zoom does everything I need it to What business problems are you solving with the product? What benefits have you realized? I am able to meet ...
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Anonymous
03/15/19
Zoom
What do you like best? I like that when scheduling a meeting, the dial in number is 1 click ready and dial in / web meeting address automatically goes into meeting location. Easy to modify each meeting (attendees wait for meeting organizer to join or not, ding when new attendee enter or not What do you dislike? Computer connection for audio not always reliable. Not clear to new users to only use either computer or phone audio. What business problems are you solving with the product? ...
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Anonymous
03/15/19
Useful tool
What do you like best? Always good quality, quick ease of use, easily implemented in meetings What do you dislike? Hard to tell the difference and value between pricing options - why not all just get premium by themselves? Some enterprise plans don't make total sense What business problems are you solving with the product? What benefits have you realized? Communication
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Anonymous
03/15/19
Easy to use and accessible via mobile apps
What do you like best? My favorite function of Zoom is the app and also that I can listen or watch with video and audio or just watch with no video or audio contribution. What do you dislike? The sign in process can be a little lengthy What business problems are you solving with the product? What benefits have you realized? I am able to connect with my friends, team and others quickly and all in one place.
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Anonymous
03/15/19
Zoom
What do you like best? It is a great tool to communicate and to keep your team updated and informed of every change. It helps to create a smooth communication and if you work with remote teams is amazing to use. The ability to share the screen is amazing and the chat option is very helpful if you do not want to interrupt the person who is exposing. It is very interactive and user-friendly. Modern interface and also fun. It can be used from any device which is a big plus. What do you ...
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Anonymous
03/15/19
Zoom Lacks the Features Skype Has
What do you like best? Zoom has many features that Skype does not; such as annotation. polls w/i screenshare etc. What do you dislike? Zoom is not reliable for video conferencing and screenshare is not as quick and easy as it is with Skype. What business problems are you solving with the product? What benefits have you realized? Zoom is great for collaboration and audio quality is better with Zoom; however it is much easier to share screens with Skype.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].