9.8
SpotScore
Zoom Reviews in November 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 4711-4720 out of 6134
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Anonymous
03/24/19
Zoom Review
What do you like best? Easy to use/user-friendly video and conferencing system; ability to schedule, modify, and record meetings from anywhere; participants can call in via phone or computer What do you dislike? I have not yet found a feature I dislike. What business problems are you solving with the product? What benefits have you realized? Schedule virtual meetings and interviews; HIPAA compliant
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Anonymous
03/24/19
Excellent!
What do you like best? I like that you’re able to have a full company meeting and everyone is able to interact at the same time What do you dislike? No dislikes that I have found or noticed What business problems are you solving with the product? What benefits have you realized? The benefits of Zoom is just being able to have company meetings anywhere you go with anyone around the world
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Anonymous
03/24/19
Satisfied
What do you like best? Zoom makes it easy to connect with our global team, and I love the fact that we can record the calls to save on a drive for reference or for someone to watch late if they missed the meeting. What do you dislike? The 40 minute cut-off for free users is something i do not like. Try making it 1hour Recommendations to others considering the product Drop Skype, Use Zoom What business problems are you solving with the product? What benefits have you realized? We ...
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Anonymous
03/24/19
Easiest video software
What do you like best? Fast wai to setup a room and connects to others What do you dislike? Interface feels outdated compared to software such as skupe What business problems are you solving with the product? What benefits have you realized? Conference calls where people can dial in to our room
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Anonymous
03/24/19
Online meetings with tools
What do you like best? Zoom meetings have some features that are crucial for our activities in our small NGO. Earlier this month we did our strategic planning and used the share screen tool a lot. We were able to record the meetings and keep it for future references. We also use it with lectures, and the chat is very important to keep the flow of the meeting while registering all the questions and thoughts that need to be addressed by the lecturer. What do you dislike? The lack of an ...
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Anonymous
03/23/19
Easy tool for online meetings
What do you like best? Its very simple, just click the clink and join the meeting No need to enter credentials everytime. It is customisable. you can choose which audio input and output to use. ScreenShare option is also pretty helpfull What do you dislike? Nothing much. I would say the participants panel UI can be improved. It looks dull. In Meeting owner mode the owner has rights to unmute you which isnt that right. Recommendations to others considering the product I would ...
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Anonymous
03/23/19
Zoom It is the preferred program for conferences and meetings in Video
What do you like best? Easy to get on a video call with internal and external contacts. It has excellent audio and video quality. Great way to connect with remote offices. What do you dislike? Would be great if it was a web-based tool instead of an application you have to install. Recommendations to others considering the product Overall, I like it Zoom. We have no plans right now to switch.- Screenshare options - Session recording abilities - Set up specific rooms for users - Easy ...
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Anonymous
03/23/19
Easy
What do you like best? Zoom tends to be a quicker sign on with less delay then I have found with Skype. I also have found it useful to have multiple people on the different screens. What do you dislike? I sometimes get worried that the other people on the call can hear me after I have signed off. This is probably me being paranoid, though. What business problems are you solving with the product? What benefits have you realized? Able to interview folks without having to invite them ...
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Anonymous
03/23/19
Zoom is one of the best apps to use for Business purposes
What do you like best? I like the video and how you can record it on multiple platforms. What do you dislike? I dislike nothing about the zoom platform. What business problems are you solving with the product? What benefits have you realized? Video and great way to reach people around the world.
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Anonymous
03/23/19
Best online training system I've used
What do you like best? Zoom seems to have all the features I need when doing online training including breakout rooms, white board, and recordings. What do you dislike? I don't have any issues with it. It does everything I need. What business problems are you solving with the product? What benefits have you realized? It allows me to conduct online training for people who cannot come to live sessions.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].