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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4701-4710 out of 6134

A

Anonymous

03/25/19

5 out of 5

Great Product

What do you like best? I love the ability to have group messages with 20+ people. It is a great space to easily share ideas and interact with one another. What do you dislike? nothing comes to mind that I dislike, all of the aspects work very well and the messages are quick to come through. Recommendations to others considering the product go for it! What business problems are you solving with the product? What benefits have you realized? No business problems. I have realized ...

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A

Anonymous

03/25/19

4 out of 5

Easy to use, works like it should

What do you like best? I like the reliability of it; we have been using Zoom for about a year now and haven't had any issues. What do you dislike? I dislike some of the learning curve that's required - I have learned to use the basic components of Zoom but there are so many other features that aren't intuitive and/or difficult to find troubleshooting for. Recommendations to others considering the product If you're collaborating with other sites outside of your organization, check if ...

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A

Anonymous

03/25/19

5 out of 5

Easy to Use, Stable Connections

What do you like best? Integrations. Zoom integrates with Gsuite very well. I can schedule Zoom meetings through my Google Calendar app on my phone - something I could never do with other platforms. What do you dislike? I can't find anything. It's a very stable platform and I have had very few connectivity issues in all the time I've used it. What business problems are you solving with the product? What benefits have you realized? Our clients are all over the world and Zoom allows ...

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A

Anonymous

03/25/19

5 out of 5

Meet, Record, Review, HIPPA Compliant

What do you like best? User-friendly interface, good recording/playback, seems a standard option for many individuals, no 'glitches' so far. Customer service has been exceptional, so far. What do you dislike? The USD to CAD for my version is moderately costly, but competitive, so not too much to dislike. Recommendations to others considering the product Trial it. It sells itself. What business problems are you solving with the product? What benefits have you realized? An option ...

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A

Anonymous

03/25/19

4 out of 5

Great Tools for Enjoy Video Conference

What do you like best? I like in Zoom Software best Features is Reminder of Meeting so i don't miss my meeting & also prepare for meeting and also like Video Conference Schedule that help me in my job or Business. It is easy to use, easy to understand don't need of demo, follow instruction that how it is work. What do you dislike? Zoom many times error show during make Meeting Schedule and other Features is also good and Video Quality may be poor if Internet signal poor and good if ...

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A

Anonymous

03/25/19

0 out of 5

Unreliable. Skip this one

What do you like best? The ability to use without having to download an app or desktop version and to host a webinar. What do you dislike? Everything else. Audio is really crummy. I lose connection often. Not worth the hassle honestly. Recommendations to others considering the product Try microsoft teams What business problems are you solving with the product? What benefits have you realized? Haven't solved any "problems" and for me and my company, there aren't any real benefits ...

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A

Anonymous

03/25/19

4.5 out of 5

Zoom benefit app for education

What do you like best? The participation of students with zoom gives accessibility to students at any time and place they wish to connect in addition to that we can use virtual classrooms to take the class if they can not attend classes or if they have any questions about the class that was made we all connect to return to make a brief explanation or record the classes so that the students can see them again and learn to the rhythm of them if they do not understand something function ...

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Anonymous

03/24/19

4.5 out of 5

Easy video screening tool

What do you like best? I love being able to schedule my own meetings, invite others and share my screen in an effective manner. What do you dislike? I dislike how zoom always connects to my calendar even when I say not to. Recommendations to others considering the product It’s where the future of video conferencing is going. What business problems are you solving with the product? What benefits have you realized? Communication with clients and coworkers

A

Anonymous

03/24/19

5 out of 5

Perfect and close the Gap in Webinar requirements

What do you like best? Simple and straight to the point interface, very user-friendly What do you dislike? recording from the attending side is not available, even if granted from the webinar organizer What business problems are you solving with the product? What benefits have you realized? Human Resources activities and staffing interviews, on-site support and on the move

A

Anonymous

03/24/19

5 out of 5

Zooming into meetings

What do you like best? Ease of use, screen sharing and annotation What do you dislike? Profile pic doesn’t automatically show up without opening the site prior to clicking on invite linking What business problems are you solving with the product? What benefits have you realized? Long distance group meetings

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].