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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 431-440 out of 6134

RB

Rita B

09/01/23

5 out of 5

"Zoom is the most user friendly communication and collaboration platform"

What do you like best about Zoom? Zoom uses icons and and easy categories to use in communicating and collaborating within and outside of your organization.

DR

Divyam R

09/01/23

5 out of 5

"A useful video communication application"

What do you like best about Zoom? I love the connectivity Zoom provides us with and its simple & easy functionality. It has so many options and controls within the dashboard which makes it even more easier to use it fully.

AU

Anonymous User

09/01/23

5 out of 5

"Review for Zoom"

What do you like best about Zoom? Zoom is the best and the most safe place to place meeting with single or a bunch of people. We have the option of screen sharing and recording which makes it more helpful.

KB

Kishore Bharathy K

08/31/23

5 out of 5

"Best VoIP Software at an affordable price."

What do you like best about Zoom? I use zoom on daily basis to call the potential candidates and explain about the job opportunities, we got from the client. Incase if i couldn't reach them by voice call, i'll leave a voice note and text message. The process with zoom is seamless and no latency issues so far.

RA

Rose Ann E

08/31/23

5 out of 5

"very good teleconference tool"

What do you like best about Zoom? it has live transcriptions and its available on desktop and mobile What do you dislike about Zoom?

AU

Anonymous User

08/30/23

5 out of 5

"Zoom is a great way for me to connect with others in our ever-changing world"

What do you like best about Zoom? Zoom is user-friendly and integrates well with other platforms. Most people are familiar with the platform and prefer it as well. I find it to be the most user-friendly across various devices and appreciate the mobile version as well.

KN

Klaas N

08/30/23

5 out of 5

"Works without a hitch"

What do you like best about Zoom? Intuitive, integrated and just works; works well. What do you dislike about Zoom?

AU

Anonymous User

08/30/23

5 out of 5

"Reliable Business Tool"

What do you like best about Zoom? Zoom has streamlined much of my business by facilitating client meetings virtually. Before I needed to drive a substantial way to meet them. I'm now saving significant amounts of time, thus giving me the ability to work with more clients, generate more business, and work from the comfort of my home office.

AU

Anonymous User

08/30/23

5 out of 5

"Best app for online teaching"

What do you like best about Zoom? Having to click in a link to be able to access a virtual meeting is amazing and easy. The whiteboard is one of my favorite features, including the breakout rooms.

ML

Michael L

08/30/23

5 out of 5

"Zoom is a great platform for podcast interviews, quick phone calls, etc."

What do you like best about Zoom? How easy it is to start a meeting. Once you have a desire to meet, then you can start a meeting immediately. What do you dislike about Zoom?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].