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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4271-4280 out of 6134

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Anonymous

04/18/19

5 out of 5

Efficient and personable

What do you like best? I like using zoom because you can have a video call from people anywhere in the US. Zoom also allows screen sharing which is great for presentations. you can also mute each individual so that only one person is being heard at a time. What do you dislike? I did receive much information before having to use it. Also having to download an app can be inconvenient. Recommendations to others considering the product: Just in case other connectivity issues arise its ...

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A

Anonymous

04/18/19

5 out of 5

Loved it!

What do you like best? Overall quality of the meeting was great. The convenience with which you can schedule a meeting is unbeatable. The audio quality crystal clear. The video quality was great too. No lags in the audio and video. In addition to that it also allows to record the entire conversation with audio and screen shared video. Later it also saves it as just audio and mp4 files. Definitely a must try product. What do you dislike? Frankly speaking, there;s nothing that I ...

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Anonymous

04/18/19

5 out of 5

Zoom has got zip.

What do you like best? Zoom does things right. The UI/UX is simple and intuitive. Call quality is always good. Sharing screens and chatting is also simple and easy. Use it several times per week and no down time or failures. Worth the money for business. What do you dislike? It is difficult to fault Zoom in any way, but I'm not a heavy weight user. Mostly fewer than 10 people and all domestic USA. Recommendations to others considering the product: Zoom is among the newest of the ...

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A

Anonymous

04/17/19

4.5 out of 5

Zoom is an excellent tool

What do you like best? I like the functions that Zoom has, especially being able to access a meeting room with just a link, whenever I need to coordinate an online meeting, I coordinate with people, I send the link and we set up the meeting, very simple. What do you dislike? I have not found anything that I do not like about it at the moment, However, I am sure I will let you know once I do. Recommendations to others considering the product: Zoom is super easy and user-friendly. It ...

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A

Anonymous

04/17/19

3.5 out of 5

Optimal communication platform

What do you like best? ZOOM is easy to use, videoconferencing is stable, very good quality, it is a very versatile platform I can use it on my PC and mobile device without any kind of inconvenience. I like its screen sharing function, In general it is a very good video conferencing platform. What do you dislike? So far I have not had any kind of inconvenience with this tool very good performance and usefulness. What problems are you solving with the product? What benefits have you ...

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A

Anonymous

04/17/19

2 out of 5

Not as intuitive as other platforms

What do you like best? Ability to set appointments for zooming so it's possible to have the meeting link for a different date/time. What do you dislike? Hard to use. Took some time to figure out how to set up a meeting, how to set up different times for it, invite others, etc. What problems are you solving with the product? What benefits have you realized? Helps with remote meetings. Benefits seem to be that it's familiar to people.

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Anonymous

04/17/19

5 out of 5

One of the most seamless video conferencing tools.

What do you like best? It's almost insane how well Zoom plays with other apps. My business streamlines it within our Slack channels allowing us to jump on calls immediately when we get a calendar slack note. It almost works as if it's not even there. Coming from a decentralized company, we're on Zoom everyday of the week. It makes work easier providing face-to-face contact. We even have amazing "town hall" meetings with our entire company at times (over 100 employees. What do you ...

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KS

Kimberly Spencer

04/17/19

5 out of 5

Great value for the price!

Zoom allows our remote teams to stay connected and collaborate effectively. It has also helped us have better sales meetings and convert based on better pitches. Great value!

A

Anonymous

04/17/19

5 out of 5

Great for internal team meetings and

What do you like best? Love how easy it is to use. Also, because everyone uses it, everyone knows how to use it. Low how it integrates with Google Calendar What do you dislike? Nothing. I have no complaints about Zoom at all. What problems are you solving with the product? What benefits have you realized? Have a team of 25 people working remotely. Could not do it w/out Zoom.

A

Anonymous

04/17/19

4.5 out of 5

good experience

What do you like best? As a teacher that uses zoom to give virtual classes i found it the most efficient tool. *The sharing options are the most convinient *The annotations options varied. * the sound quality is perfect * i can make multi-student class with 100 students * options of raising hand *recording options What do you dislike? I would be happy if zoom will apply pro version for free for highschool teachers. I give extra classes with this platform and don't ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].