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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4041-4050 out of 6134

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Anonymous

05/02/19

5 out of 5

Best Software Ever

What do you like best? I had to take a day off due to health issues but decided to give my class from home instead. I used Zoom for the first time and it was a pleasure. Not once did I disconnect. Also, I saw my students clearly without any blurriness. The screen not once froze and it was a pleasant experience overall. What do you dislike? I didn't like the amount of time it took to use Zoom. Maybe it took longer because of my system but it was not the quickest to activate. However, ...

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Anonymous

05/02/19

5 out of 5

Great for Meetings

What do you like best? I used this product for insurance sales and we were able to give presentations using Zoom to get people to join the company as well. It was a really effective tool in building our team. I liked that you could turn the video off of yourself if you only wanted to listen to the speakers but not be seen. You can also privately chat with others in the same meeting. What do you dislike? I honestly have not found anything I did not like. I have had good experiences ...

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Anonymous

05/02/19

4.5 out of 5

Perfect for remote group meetings

What do you like best? Easy to conduct meetings with large groups remotely. Really aids in information sharing and creating collaborative sessions What do you dislike? Sometimes there were technical difficulties - but that is expected with anything technological Recommendations to others considering the product: Great tool - should be used by businesses seeking collaborative environments What problems are you solving with the product? What benefits have you realized? We are ...

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Anonymous

05/02/19

4.5 out of 5

Zoom is one of the best Video conferencing applications with the ability to allow screen sharing.

What do you like best? Screen sharing and the ability to mute all the participants and allow only one at a time to talk. It allows upto 100 with the ability to use add on and expand the number to 500 participants. It also allows interactive chats when the conference Is ongoing What do you dislike? It still lacks a real-time document sharing feature Recommendations to others considering the product: The Product is Awesome and very easy to use What problems are you solving with the ...

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Anonymous

05/01/19

5 out of 5

Benefits of zoom

What do you like best? Zoom is very user friendly and it is very helpful for discussions and meetings. We can share the screen and we can work. Also, it is very user friendly. We can connect from everywhere. The flexibility of the zoom is very much appreciated. What do you dislike? Expiration time of meeting. If it is not there, then it will be very helpful. Recommendations to others considering the product: Zoom will be helpful for scheduling meetings and sharing screens. You can ...

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Anonymous

05/01/19

4.5 out of 5

Great, love it.

What do you like best? its free to use up to 40 mins. very reasonable What do you dislike? service can be patchy, but to be expected. other than that, nothing Recommendations to others considering the product: check it out! its free to start and a pro version gets you a name What problems are you solving with the product? What benefits have you realized? connecting with coworkers

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Anonymous

05/01/19

4.5 out of 5

Professional work!

What do you like best? To be able to make calls with a good security, it contains great capacities to be able to establish a good follow-up, considering the development is something very good since it allows to update any information that is suitable for any foundation and likewise be able to make a good follow-up that counts in the same meeting, it contains very good development to be able to achieve a good connection with several of our users and that way we can give a good follow-up to ...

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Anonymous

05/01/19

4.5 out of 5

video conferencing is really easy with Zoom

What do you like best? This program is really efficient, because I can communicate from the web, with friends, partners and customers of the company. It is very useful for me because I can plan meetings, webinars online, and share everything through the screen. During the day I work in Zoom several hours and I rarely have problems with the application that does not work. What do you dislike? I think 40 minutes are not enough for the free version, and it also limits the number of ...

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Anonymous

05/01/19

4 out of 5

Zoom used for college lecture

What do you like best? I had to use Zoom for a college computer class. I liked it a lot because Zoom allows you to control the volume or mute yourself with easy to find buttons. Also I could type in questions for the teacher that the other students wouldn’t see. What do you dislike? I disliked that sometimes the output display would be grainy. Wasn’t always the best resolution for high quality. What problems are you solving with the product? What benefits have you realized? Zoom ...

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Anonymous

05/01/19

3 out of 5

App required new Features

What do you like best? Its a good software to connect intenally, we have not used this app externally What do you dislike? Its a competitive environment so they should add more features What problems are you solving with the product? What benefits have you realized? Connecting each other internally in meeting

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].