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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3971-3980 out of 6134

A

Anonymous

05/07/19

4 out of 5

Fluent and easy to use

What do you like best? Zoom is perfect for phone conferences in a meeting environment What do you dislike? Admin control over muting for reasons of annoying mic bg noise What problems are you solving with the product? What benefits have you realized? Fast and easy way of having conversation

A

Anonymous

05/07/19

5 out of 5

ZOOM is simple and it works

What do you like best? Simple to access, bandwidth is great with very few sync and display issues What do you dislike? I like all the features I use. There is nothing I dislike at this time Recommendations to others considering the product: Try before you buy. What problems are you solving with the product? What benefits have you realized? Meeting with collaborators around the world

A

Anonymous

05/07/19

5 out of 5

Love Zoom for my small business meetings

What do you like best? Ease of scheduling sessions and sharing link with clients Reliability of connection with participants! What do you dislike? Having to get client to download initial software, but I understand the reason for it. What problems are you solving with the product? What benefits have you realized? Ability to meet clients virtually saves travel time and money - Avoided expenses in Sydney such as parking, coffees and public transport. Love it!

A

Anonymous

05/07/19

5 out of 5

Its an amazing platform .Nothing can beats ZOOM.I just cannot spent a day without using it

What do you like best? Everything on zoom its like heaven on earth ...I like every tool of ZOOM What do you dislike? Nothing in fact i am in love with zoom. Recommendations to others considering the product: Do not think twice Zoom its the way to Go . What problems are you solving with the product? What benefits have you realized? Online training and it had made it easy for me to interact with my students all over the world

A

Anonymous

05/07/19

5 out of 5

Stable communication for everyone!

What do you like best? I love the stability offered by the videoconferencing service, for many people it is extremely important to communicate without noise, delay or interference. It is also very useful for the many benefits it offers. What do you dislike? At the moment I can not think of anything negative that the tool possesses, it's fantastic! What problems are you solving with the product? What benefits have you realized? Zoom is being used throughout our organization for ...

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A

Anonymous

05/07/19

5 out of 5

Zoom gives me good value for money.

What do you like best? I like the scheduling assistance plugin for Outlook and it is has been a no brainer for me,whenever I need to schedule meetings from my Outlook Account.Zoom is intuitive and the support for HD video and audio during conference calls is just fantastic. Perhaps another aspect I love about Zoom is the fact that they do not spam me with annoying marketing emails,as is the norm nowadays with most software vendors. What do you dislike? I am really struggling to ...

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A

Anonymous

05/07/19

5 out of 5

Interactive videos with audience unlimited

What do you like best? It is a very good product for interactive videos with up to 100 participants and unlimited audience, meetings can be made from anywhere with access only Internet can use your IOS or Android mobile and of course your PC. It has a very interface Easy to use with a very valuable support that will be there to advise you at any time What do you dislike? It can be inefficient from the mobile and cause many interferences such as failure with the audio and video, it can ...

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A

Anonymous

05/07/19

5 out of 5

Zoom is great for personal and professional applications

What do you like best? Zoom works universally on all smart devices, is super intuitive, and provides a reliable, multi-functional platform that is great for keeping in touch with friends, family, and colleagues. What do you dislike? I do not dislike anything. Even a free account provides a significant amount of functionality. What problems are you solving with the product? What benefits have you realized? Zoom allows us to maintain personal connections with colleagues that are ...

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A

Anonymous

05/07/19

5 out of 5

Great for virtual offices!

What do you like best? I've never had any type of failure from this software. It works great every time and I use it for meeting atleast once a week for an hour or more. What do you dislike? Honestly, I don't really have any dislikes. What problems are you solving with the product? What benefits have you realized? I meet with clients all over the US for many different things.

A

Anonymous

05/07/19

5 out of 5

This makes video conferencing a breeze!

What do you like best? Zoom is one o my favorite programs for video conferencing with another person. I use this program quite regularly. It does a great job of making the video smooth and the connection clear. I used to hate video conferencing because it got jumpy and lagged. With this program I don't have to worry about those issues. I like how there is also a chat box and ways to mute sound or shut off video if needed. I also like how The screen style and delivery method can be changed ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].