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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3821-3830 out of 6134

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Anonymous

05/16/19

5 out of 5

Video calling at its best

What do you like best? I like Zoom as it is a good quality service tool, videos are seamless and without any interruptions. YOu only need to register and you're good to go. All features are simple and it's easy to understand and use. What do you dislike? Nothing, I like everything about Zoom since you don't need to download or install anything, just send the link with your meeting details and that's it. Recommendations to others considering the product: Great tool, just try it out ...

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A

Anonymous

05/16/19

5 out of 5

Zoom is the best

What do you like best? The best thing in zoom is how it is easy to use and the possibility to use without the app (directly from browser. What do you dislike? The least helpful in Zoom is the price to individual use. Maybe will be greate if I could pay by use. What problems are you solving with the product? What benefits have you realized? I use Zoom to make business meetings with clients to understand their challenges and so make trainings to them.

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Anonymous

05/16/19

5 out of 5

Easy. Simple and Sweet tool for video conferencing

What do you like best? I use this tool/software for connecting my business clients. It works well in my phones and laptop in this we can share the documents and presentation and it allows you to take feedback from other people the best part of zoom is it give free trail for use we can communicate with different industrial people (banking, government, retail etc i am totally satisfy with zoom. I am presenting my work with my colleague by zoom we can use zoom for internally and for ...

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A

Anonymous

05/16/19

4.5 out of 5

Experience with ZOOM

What do you like best? Video webinar capability is great! This can be used for video conferencing. Participants can join by clicking on a link sent to them. I like the video webinar feature as it allows users to toggle between the presentation and the video display. I also like that group collaboration is well aided with zoom. Participants can chat, share files and attachments and meetings can be recorded and stored in MP4 video format for future reference. What do you dislike? It ...

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A

Anonymous

05/16/19

5 out of 5

Versatile and Easy to use

What do you like best? I really like using the Screen control transfer functionality. It makes helping coworkers and figuring out mistakes very simple. Screemshare technology and the ability to mute for a smoother conversation. What do you dislike? I find that Recording meetings for non-admins are tough at times, with the permission to record not exactly easy to find and/or implement. What problems are you solving with the product? What benefits have you realized? Long distance ...

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A

Anonymous

05/16/19

5 out of 5

Zoom is up there with the best.

What do you like best? Zoom is stable ,fast and intuitive.So easy to use, and let me stream presentations easily, plus I have access to screen-sharing options and can use on my mobile devices and personal computer too.There is a free option for new users to use and decide how much the software works for them too. What do you dislike? We encountered a few issues using Zoom but these were resolved quickly by Zoom customer Support. What problems are you solving with the product? What ...

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A

Anonymous

05/16/19

5 out of 5

Review on Zoom: the Best Video Platform for Businesses

What do you like best? I love how easy it is to navigate. Even people who haven’t used it before can understand what’s going on! What do you dislike? The connection messes up sometimes, but normally that’s the WiFi but you can’t help but blame the system a little bit Recommendations to others considering the product: It is the easiest way to video call someone. You can even record what they’re saying and screen share super easily What problems are you solving with the product? What ...

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Anonymous

05/16/19

5 out of 5

Zoomazing

What do you like best? Integration with Outlook is priceless when quickly creating meetings. What do you dislike? I have yet to find a negative thing to say about this product. Recommendations to others considering the product: Compare to your current solution today. What problems are you solving with the product? What benefits have you realized? Mobility device issues. With Zoom you can easily share your device with my team to remotely troubleshoot idevices.

A

Anonymous

05/16/19

5 out of 5

Easy to use

What do you like best? I like that it is free, many users can join simultaneously, and It doesn’t try to fit everyone on the screen but instead shows whomever has the floor at the moment. What do you dislike? I think the controls could be simplified. What problems are you solving with the product? What benefits have you realized? I work at a tax office that hosts many independent contractors. This is a great way for us to host meetings or extra training when everyone isn’t able to ...

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A

Anonymous

05/16/19

5 out of 5

Zoom

What do you like best? I like how easy it is to join a conference. It features easy troubleshooting and I have never hit a wall with being able to login to the program before. What do you dislike? Sometimes the app won’t launch and I have to load from browser but other than that it seems to be ok Recommendations to others considering the product: I think zoom is a great product and its a no brainer. very simple, easy, efficient and cost effective solution to connecting interally ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].