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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 361-370 out of 6134

ÁT

Ágatha T

09/22/23

5 out of 5

"Empowering Seamless Communication and Collaboration"

What do you like best about Zoom? What I like best about Zoom is its versatility and reliability in facilitating communication and collaboration. Zoom offers a user-friendly platform that makes it incredibly easy to host and join meetings, whether it's a one-on-one conversation or a large-scale webinar. The high-quality video and audio capabilities ensure clear and uninterrupted communication, which is essential for productive remote work and virtual meetings.

EC

Eli C

09/22/23

5 out of 5

"Tried and true, easy for everyone"

What do you like best about Zoom? Gets the job done simply, reliable and never had an issue before. I like that they are constantly putting out new features and improvements regardless of market share, shows they care and want to solidify themselves as the #1 video conferencing software available.

JB

Jacqueline B

09/21/23

5 out of 5

"The BEST video conferencing software there is!"

What do you like best about Zoom? Zoom is priceless to my everyday job and personal life. I use it every single day for meetings, long and short! What do you dislike about Zoom?

AU

Anonymous User

09/21/23

5 out of 5

"Zoom your way to happy conference calling"

What do you like best about Zoom? Ease of use, the fact that EVERYONE uses zoom helps, as we rarely run into issues with individuals not able to join zooms due to unfamiliarity with the platform.

JC

James C

09/21/23

5 out of 5

"A great product that makes business simpler."

What do you like best about Zoom? The clarity of the call allowing me to talk to clients. What do you dislike about Zoom?

JM

Joshua M

09/21/23

5 out of 5

"Excellent"

What do you like best about Zoom? Sound quality, ease of use, screen sharing, the ability to host meetings without being present (i.e. set up an automatic host and then let participants join without having to be manually let in).

TH

Taylor H

09/21/23

5 out of 5

""Face-to-face" even when far away!"

What do you like best about Zoom? I love utilizing this program because it makes it easy for me to meet with clients in a "face-to-face" setting even when a client cannot meet in-person. Meetings are made easier through zoom.

AR

Amitesh R

09/21/23

5 out of 5

"Wide range of features with seamless video conferencing"

What do you like best about Zoom? It's having very user friendly interface which provides consistent seamless video and audio quality with some amazing features. It is being used for casual or business meeting for small scale or the larger one without any issues.

AU

Anonymous User

09/20/23

5 out of 5

"Best thing Ever"

What do you like best about Zoom? This is the best tool ever; this is something that I must have. I am involved in a lot of things that zoom is incorporated into my life almost every single day! I use it for school because most of my classes are online, so other students and I get together and have study sessions. I use it for forex trading my mentors have a live meeting almost every single night, and I present and also held learning conferences for my team. Lastly, I run a 24hr tow ...

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AU

Anonymous User

09/20/23

5 out of 5

"Continues to as a must have since the days of Covid"

What do you like best about Zoom? I enjoy the quick and functional video calling. Video calling is strong, as well as audio. What do you dislike about Zoom?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].