9.8
SpotScore

Zoom Reviews in October 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 3411-3420 out of 6134
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Anonymous
05/31/19
Easy to use and quick access tool for conference calls
What do you like best? A very interactive tool which is Web-based, Very light no long wait time, Quick to install and Play, easily integrates with google calendar in one click. quick share is one feature which helps in doing a screen share for your presentation. The mobile option is great if your late for a meeting and want to quickly dial in. What do you dislike? One of the only downsides, if you don't have big budgets, is the cost of the enterprise plan which is $19.99/mo, but the ...
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Anonymous
05/31/19
Easy platform to work with and very clear audio and video.
What do you like best? The clarity and easy functions to use in your meeting. For me it's perfect. What do you dislike? The time limit, but it hasn't interrupted the duration of our group meeting as of yet, so it's ok. What problems are you solving with the product? What benefits have you realized? The availability of conferencing when needed is great. The schedules change from time to time, so re-setting time frames is an easy task.
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Anonymous
05/31/19
Super easy to use and free!
What do you like best? I like that Zoom isn’t difficult to learn. Allows for sharing, multiple screens, multiple people, and more. Best of all, it’s free. What do you dislike? Zoom can sometimes lag. May be the connection of those in th video conference though. What problems are you solving with the product? What benefits have you realized? We use Zoom for all of our videoconferencing between offices.
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Anonymous
05/31/19
Virtual meetings, solved
What do you like best? Super customizable. Easy to use. Chat feature is simple and effective. Allows my colleagues and I to connect and feel like we’re in the same room rather than thousands of miles and 10-12 hours apart. What do you dislike? Sometimes my calls get dropped during high-traffic times, but this is more a fault with my WiFi than with Zoom. Recommendations to others considering the product: Consider Zoom if you’re looking for a seamless meeting room experience from ...
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Anonymous
05/31/19
Great for meetings
What do you like best? I like how the app is very simple and self explanatory. What do you dislike? I dislike that the screen freezes sometimes What problems are you solving with the product? What benefits have you realized? Zoom has impacted my work life by making it easy to have meetings when I’m out and about. I can just open the app and start my meeting with my co workers
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Anonymous
05/31/19
ZOOM is a good video call platform!
What do you like best? I like this ZOOM platform because it is easy to use, also has the option of web, or through the PC application for faster access to meetings, ZOOM helps me a lot for my communication between my clients and suppliers. The Customizing of the URL of my meeting is great because it can be shared with other social networks and the clip of precision, redirect automatically to the meeting, this is a great facility! What do you dislike? It's wrong that there is not an ...
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Anonymous
05/31/19
Zoom is the game changer in video conferencing and audio calls.
What do you like best? Zoom is a platform used for video/audio calling, instant messaging and group conferencing. With zoom it’s possible to record group meetings which can serve the purpose of future reference. File sharing capabilities while there is an ongoing meeting is another advantage with zoom. The interface is user friendly and it comes with powerful administrative tools What do you dislike? the support team is a big let down especially to users using the basic plan,they take ...
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Anonymous
05/31/19
A great tool for audio and video conferencing
What do you like best? Zoom's ability to record sessions and screen share with others. Its ability to schedule a meeting instantly within a few seconds. Great video and audio. What do you dislike? No dislike with zoom as I have encountered no issues so far. Recommendations to others considering the product: Zoom is one of the best tools for video conferencing and screen sharing hence I recommend it. What problems are you solving with the product? What benefits have you ...
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Anonymous
05/31/19
zoom just works.
What do you like best? zoom is dead simple to use on mobile, a key differentiator for us. What do you dislike? there are times when the chrome plugin is buggy. What problems are you solving with the product? What benefits have you realized? zoom helps us more easily video conference and screen share with clients around the country.
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Anonymous
05/31/19
My go to software for conferences
What do you like best? As a business professional I'm often in a situation where I need to work with clients and team members remotely. For this task, I found Zoom to be my ideal tool of choice. Meeting scheduling and user interaction is seamless with Zoom. I have also quite that the quality of my audio and video during calls has been exceptionally well. I personally feel that Zoom provides features and quality that are lacking in competing software such as skype or google hangouts. ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].