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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3351-3360 out of 6134

A

Anonymous

06/03/19

5 out of 5

Zoom Meetings

What do you like best? Works as expected. I previously used webex and this is on par if not better. What do you dislike? This might be due to internal settings in my enterprise, but share screen never keeps the fit to screen setting for me. What problems are you solving with the product? What benefits have you realized? The ease of use and integration with my Google cal save me time when scheduling meetings.

A

Anonymous

06/03/19

5 out of 5

Great!

What do you like best? It is so easy to create new calls. Super easy to follow the link for a video call or easy access for joining in by phone. What do you dislike? Nothing at all! Zoom has always worked so well for all of my needs. What problems are you solving with the product? What benefits have you realized? Meetings with a district of 15 stores. We don’t always have time to drive to a single location so this is perfect.

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Anonymous

06/03/19

2.5 out of 5

Have Used Zoom and Attended Zoom Events

What do you like best? Nice layout and good video quality in a zoom event. Looks professional and relatively easy to use standard features What do you dislike? Very confusing options for use, pricing, features. Almost impossible to figure out the difference in all the options. Tough to arrange private attendee chats. Not organic Recommendations to others considering the product: Be clear about what your event intentions are when you are signing up for a plan because it is very ...

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A

Anonymous

06/03/19

5 out of 5

Zoom meetings and conferences are a 10...

What do you like best? The ease of use and flexibility for our team members. Computer, tablet, phone... What do you dislike? Not able to customize the look of the meeting with logos is the only downside I have seen. Recommendations to others considering the product: Works well with Restream.io for live streaming on several platforms at the same time. What problems are you solving with the product? What benefits have you realized? Communication and training on a large scale. We ...

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A

Anonymous

06/03/19

5 out of 5

Easy to use, has all the functionality we need for video meetings

What do you like best? It's easy to set up recurring meetings using permanent links. It's also really easy to integrate Zoom into calendars so that meeting links automatically sync into newly created meetings. All in all, the platform is easy to use, and being able to chat during meetings is a piece of functionality that we use quite often. What do you dislike? Sometimes there are glitches when moving Zoom windows around, which can lead to windows being duplicated, but that has only ...

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A

Anonymous

06/03/19

4.5 out of 5

The Zoom Experience

What do you like best? Zoom is perfect to connect with others in a business setting. Being able to get together with clients, colleagues, etc. has never been easier. Zoom is easy to navigate and user friendly. What do you dislike? While Zoom, is perfect for any business encounter.l, it does take a moment to understand how to navigate. There are extra features, like screen sharing, and being able to access these features might take some time to learn. Recommendations to others ...

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A

Anonymous

06/03/19

4.5 out of 5

Good video conferencing solution

What do you like best? Easy to deploy with no special requirements. No plugins and appliances required on site. Everything runs out of the cloud so it's very easy. What do you dislike? Doesn't scale well for large organizations. When trying to use this for broadcast messages it can run into bandwidth issues since all the traffic for each individual user goes through the proxy to the internet. What problems are you solving with the product? What benefits have you realized? Provides ...

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A

Anonymous

06/03/19

4.5 out of 5

Zoom is the best option business meeting

What do you like best? The best thing of zoom is the ease of use for both the organizer and the attendees. This is not a typical technology, it has made things simple that my parents could use it! What do you dislike? Sometimes in zoom meeting voice breaks and echos. Recommendations to others considering the product: Yes fully recommended. What problems are you solving with the product? What benefits have you realized? We are using zoom for business meetings with other teams and ...

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A

Anonymous

06/03/19

4.5 out of 5

Zoom Review

What do you like best? Zoom is a pretty easy platform to use! I like that its been easy for me and my clients to use for our weekly conference calls. What do you dislike? I dont like how laggy it can get sometimes during a call, especially when trying to screenshare or navigate another browser page. It can sometimes take a minute for audio to pick up. Recommendations to others considering the product: It is pretty good to use with simple conference calls! What problems are you ...

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A

Anonymous

06/03/19

4.5 out of 5

Easy Communication that just works!

What do you like best? Zoom is always reliable. Audio and video always work and is easy for people who have never used to understand how to log into a meeting. 2 separate screens for meeting room and content is very nice as well. What do you dislike? The free version locks you out after a certain amount of time and kicks everyone out a meeting. What problems are you solving with the product? What benefits have you realized? I use Zoom for internal meetings as well as customer ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].