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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3331-3340 out of 6134

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Anonymous

06/03/19

3.5 out of 5

Well made video conferencing software

What do you like best? Zoom is really easy to get started using and works very well with little to no problems. What do you dislike? App downloads was just a little confusing when I first started using Zoom What problems are you solving with the product? What benefits have you realized? We was using Zoom for all of our video conferencing and screen sharing.

A

Anonymous

06/03/19

5 out of 5

Most consistent video and audio solution

What do you like best? Clarity of the video and sound, easy to use interface, good on desktop, iPad, and iPhone. It is fast becoming the default bridge for independent consultants and coaches. What do you dislike? When in my car I sometimes lose Zoom and it doesn't automatically reconnect. What problems are you solving with the product? What benefits have you realized? My coaching business is all Zoom. I can connect with people in a way that is more direct and effective than just ...

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Anonymous

06/03/19

4 out of 5

Very reliable software for video conferencing

What do you like best? Best part of zoom is that it's user interface is very simple and easy to use. Users can join the meetings using meeting ids. It supports high definition video and audio qualities. Zoom mobile app is really helpful as one can join the meetings even while traveling. What do you dislike? I never face any issue with zoom till date. What problems are you solving with the product? What benefits have you realized? Zoom is very helpful to establish daily meetings. ...

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A

Anonymous

06/03/19

4 out of 5

The easiest (and best) video conferencing software for our company

What do you like best? The best thing about Zoom is the ease of use and the clarity of the videos. We use zoom every day because we have a distributed workforce, so it's important that we can only clearly understand and hear each other. We rarely have any issues with Zoom. I love that you can add people in at any point, and I love that the mobile version works just as well as the desktop version. What do you dislike? Its annoying to me that unless you are a admin, your video time is ...

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A

Anonymous

06/03/19

4 out of 5

this is competent

What do you like best? I love that I can see everyone and hear from everyone on the call. I also love that I can mute everyone. What do you dislike? If I forget to set unlimited on the call then only a certain number of people can get on the call and everyone else gets locked out. that is very frustrating. What problems are you solving with the product? What benefits have you realized? We are able to get lots of people talking via chat while we are conferencing and in turn able to ...

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A

Anonymous

06/03/19

4 out of 5

Zoom Review

What do you like best? Communicating with clients and integrates with many platforms such as Chorus/Salesforce/Google Calendar What do you dislike? Zoom sometimes has bad connection, but don't run into that too often Recommendations to others considering the product: Consider using google hangouts if you are a smaller company, but Zoom is necessary when you have many conference rooms and would like better organization. Remember that not all prospects use Zoom What problems are ...

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Anonymous

06/03/19

5 out of 5

Zoom video communication

What do you like best? Our team is based all over the world so it’s nice to have a place we can all connect and chat and see each other What do you dislike? Max amount of guests per call.. need more guests Recommendations to others considering the product: It’s great for team meetings, just watch how many guests are trying to enter! There is a max capacity! What problems are you solving with the product? What benefits have you realized? Team sales and business meetings

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Anonymous

06/03/19

5 out of 5

Great tool

What do you like best? I like the recording capabilities for audio and screen share. What do you dislike? There is nothing that I dislike at this moment. Recommendations to others considering the product: Sign up for the free trial first to make sure it works for your needs! What problems are you solving with the product? What benefits have you realized? A way to have a good content meeting without traveling to me in person. Some other benefits are recording the meetings and ...

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Anonymous

06/03/19

5 out of 5

An excellent and extremely reliable tool for video conferences .

What do you like best? Zoom is high quality tool with efficient features for reliable video calls and conferences. It is one of the best tools for video communication. What do you dislike? Zoom often shows disruption in the audio voices during the conference calls and we also have problem while recording the meetings. What problems are you solving with the product? What benefits have you realized? I'm using Zoom in my professional life to stay connected with all the colleagues.

A

Anonymous

06/03/19

5 out of 5

Zoom Review

What do you like best? Easy to use, simple, straightforward, never have had any technical issues. What do you dislike? I have not found any downsides to using Zoom yet. What problems are you solving with the product? What benefits have you realized? Having face-to-face meetings with people who are in different timezones. I also really like how easy it is to connect my zoom meeting to my calendar invites.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].