NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

Add to compare

Starts from $13.33 / user / month when yearly, also offers free forever plan

Start Free Trial

Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 3031-3040 out of 6134

A

Anonymous

06/22/19

5 out of 5

So easy to use!

What do you like best? I love how user friendly and easy to use Zoom is for us at work. I can seamlessly set up meetings in my Zoom account and make an Outlook calendar appointment or vice versa! I can set up or join a meeting on the spot. I can even conduct webinars with 100+ people with no problem! What do you dislike? I wish there were a better way to force those calling in to enter an ID for their name. I sometimes can’t identify participants by the phone number. What problems ...

Read more

A

Anonymous

06/22/19

3.5 out of 5

Zoom is versatile after getting used to the software.

What do you like best? It’s very useful for video conferencing, with one or many people, for showing people how to do a task, and for having appointments. What do you dislike? Getting used to the program was a bit difficult. Sometimes my video screen would disappear or be blocked/minimized so it took some getting used to figuring out what to do when things go wrong. What problems are you solving with the product? What benefits have you realized? Great for meeting with people when ...

Read more

A

Anonymous

06/22/19

5 out of 5

Zoom Review

What do you like best? I’ve enjoyed using Zoom to stream professional development seminars What do you dislike? It’s been occasionally difficult to find the code to log in, and makes it necessary to download the app Recommendations to others considering the product: App makes experience much easier! What problems are you solving with the product? What benefits have you realized? No problems - enjoy being able to take polls/ask questions within

A

Anonymous

06/21/19

5 out of 5

Video conference

What do you like best? We have staff throughout the state and zoom has helped our staff stay connected, it’s helped us with staff development and training What do you dislike? There has been some technical difficulties in the past which has made it difficult to start on time What problems are you solving with the product? What benefits have you realized? Zoom helps disappear the distance between staff and office in a statewide organization.

A

Anonymous

06/21/19

5 out of 5

Review for Zoom Application

What do you like best? Zoom is a very useful application for doing meetings. We can easily connect to zoom by entering the Zoom id and it is useful for both audio and video conference calls and it can be used to conduct long meetings. Zoom application supports both desktops and Android device. We can see the number of participants, we can share the screen and it is a useful application for conducting meetings with clients. It has very good features. What do you dislike? We have not ...

Read more

A

Anonymous

06/21/19

4.5 out of 5

Zoom-the best tool for holding video conferencing

What do you like best? Zoom is a great tool for offering solutions to video conferencing. The Zoom Rooms are comes in handy as they act conference rooms to deal with trainings and holding conferences with people around the world. We like that we can hold an online training with our trainees from any part of the world. The Chrome extension is convenient because one does not have to abandon what they are doing, it's very easy to schedule a call. It is a simple tool that is ...

Read more

A

Anonymous

06/21/19

4.5 out of 5

An Excellent video communication application

What do you like best? It is an Excellent application by which we can communicate much easier and faster.the user interface is very good.The quality of the video is extremely good.zoom phone gives the best quality of audio and operating this application is not much difficult.I like this application because the Webinars and conferences can be conducted easily and it helps me a lot by availability of many useful tools. What do you dislike? Sometimes the system gets hang while using this ...

Read more

A

Anonymous

06/21/19

4 out of 5

Meeting Convenience

What do you like best? I love how convenient Zoom is and how it serves my organizations purposes. What do you dislike? Really need good internet service or it will disconnect in the middle of a video meeting. What problems are you solving with the product? What benefits have you realized? Zoom has helped me realize that technology has come a long way and that we don’t always have to be at work physically to get the job done

A

Anonymous

06/21/19

4 out of 5

Amaging software for videoconferencing

What do you like best? I like most about this application is that it is a great software for videoconferencing and video calls. This platform is really very easy to use it. More people and participants can use this software for join conversation for free. It offers high quality of auido, video facility. With the help of this software participants can do instant messages during video calls. Through this software you can record all the meeting with the client and friends is easily ...

Read more

A

Anonymous

06/21/19

4 out of 5

Zoom zoom zoom

What do you like best? I like the ease of use.. it’s super easy for people of all different ages in all different environments to be able to acces and navigate What do you dislike? Sometimes the reception could be pretty poor which really affected the quality Recommendations to others considering the product: Just give it a shot! What problems are you solving with the product? What benefits have you realized? Being able to communicate and learn with teams across the country

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].