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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2921-2930 out of 6134

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Anonymous

07/19/19

5 out of 5

Excellent communicator

What do you like best? It is easy to install and login communicator. It holds very less space in the system which makes me happy. The video call feature and notification of person who represents the meeting(host is excellent design. recording the video is an excellent feature which is not present in other communicator. What do you dislike? Notification feature to the person is not satisfactory. The notification should alert the user to respond back immediately but here in zoom is not ...

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A

Anonymous

07/19/19

5 out of 5

Nice tool for meeting people and doing conference online.

What do you like best? One can connect with people within an organization, clients, etc. Using Zoom I can share the computer screen so that the other person in the meeting can view my ppt, files, etc. UI is awesome. Zoom is easy to use and anybody with basic knowledge can start using it. The host has the rights to mute other members to maintain quorum. We can easily record the meeting session using Zoom. Zoom meeting link is easy to create and share. What do you ...

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A

Anonymous

07/19/19

5 out of 5

Love Zoom!!

What do you like best? Rarely (if ever any lag time or connection issues with conversations, so easy to use - for guests and host or moderator, love the 'touch up your appearance option' to help smooth out appearance online/video, love option to see my client's computer screen or to share mine with them, love the ability to record calls for clients if needed. I use the Free option but the options and quality of this product warrant paying for the premium services. Excellent product!! ...

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A

Anonymous

07/19/19

5 out of 5

Zoom is decent web conferencing software.

What do you like best? Zoom video conferencing is so easy to use that one needs no prior knowledge of how-to system work. The zoom meetings allow us to exchange the control of sharing screen and the best features. We can give each other the control of mouse and keyboard as well for the others screen. This is a great platform to video conferencing, and it is wildly use in the companies. Zoom provide the best support of our customers and it is responsible for solve the issue. Zoom has ...

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A

Anonymous

07/18/19

4.5 out of 5

Coordinating meetings now is easier

What do you like best? I like the option to record a video conference. This makes it very convenient to send a meeting to those who may have missed instead of having to redo the whole thing. Super user-friendly, I'm able to connect with any external parties outside of my office. What do you dislike? The sound quality on the computers is not great, especially if more than one person is talking at a time -Volume rises and falls (may be due to computer settings -The free version has ...

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A

Anonymous

07/18/19

4.5 out of 5

Zoom provides high-quality video calls, it's excellent

What do you like best? I love that Zoom meeting allows me to connect with counterparts and clients that I wouldn't normally connect with just due to proximity. Zoom has a very simple user interface that allows you to connect with people quickly. We didn't realize how many people use Zoom until we started participating in video conferencing from business partners. What do you dislike? The thing I find slightly frustrating is that, if you're in a meeting on your phone, it's difficult to ...

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A

Anonymous

07/18/19

4.5 out of 5

The Ideal tool for video conferencing

What do you like best? Zoom has numerous features and functions that are helpful to our business. It is quick and easy to access this tool either on a smartphone or laptop. The tool features one stunning function that lets users share screen. This is an important feature when it comes to creating webinars and online educational platform. Additionally, Zoom provided the best sound and video quality. It has a feature that supports the recording of videos for future use and reference. We've ...

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A

Anonymous

07/18/19

4 out of 5

good

What do you like best? The advantages of ZOOM are obvious. The installation file is small, the interface is clean, the video quality is good, and sharing the desktop is also very convenient. I think the most useful feature is the whiteboard, and participants can use this feature to provide their suggestions. This feature is best used when discussing how PPT draws charts. Graphs are always more intuitive than words. What do you dislike? Although our group is not big, but the group ...

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A

Anonymous

07/18/19

4 out of 5

Zoom puts you face to face

What do you like best? Zoom really does make you feel like the other people are right there in the sand room with you. Whoever is talking pops up center screen so it makes it easy to concentrate on what people are saying. What do you dislike? The instructions that zoom sends out in an email seem to over complicate how to connect. There is too much to read when it really is a very simple process. Recommendations to others considering the product: Give it a try - it makes meetings ...

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A

Anonymous

07/18/19

4 out of 5

Present with ease

What do you like best? The software provides the viewer of the presenter screen, facilitating and optimizing time for companies, the transmitted audio is of excellent quality, can make conferences, with chat and availability to put contacts and agebdar meetings. in addition it provides the software in several types of platform like IOS, android, MAC, windows. What do you dislike? Could have more availabilities of dashbords. Recommendations to others considering the product: Use the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].