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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 281-290 out of 6134

DG

Dhairya G

10/20/23

5 out of 5

"Excellent Collaboration Tool"

What do you like best about Zoom? I think the video quality and communication options in Zoom are impressive. Doesn't use up significant amount of power when on call, providing me a rather longer battery usage from my devices. Ability to launch it straight from my task bar on mac is definitely convenient. Breakout rooms are a huge convenience.

KS

Karan S

10/19/23

5 out of 5

"Awesome"

What do you like best about Zoom? It helps people to connect better with an amazing quality of voice and video What do you dislike about Zoom?

TD

Tom D

10/19/23

5 out of 5

"Best conference software"

What do you like best about Zoom? ZOOM is a critical ingredient of our day-to-day activities. My favorite part with ZOOM is the straight forward user interface for quick set up of conferencing. It comes along with a user friendly interface whose design facilitates seamless presentation and involvement of participants. ZOOM is flexible in meeting the requirements of different industries or organizations.

MA

Michael and Tammy W

10/19/23

5 out of 5

"We use zoom to connect with our clients and be able to eliminate them needing to travel to us.."

What do you like best about Zoom? It is easy to use and lets us connect with our clients quickly on their time and elimintes the worry of travel. We can see each other face to face and get their reactions to the art work and be able to adjust it quickly as well. We love being able to screen share the work and show them instantly what the design will look like and adjut it live time. It is easy to use for both users and almost everyone has it on their phone or computer.

PP

Priyanshu P

10/19/23

5 out of 5

"Most used conferencing service | Has the most penetration in the market"

What do you like best about Zoom? - My clients are very well versed in Zoom, except for any other conferencing service. - One exciting feature is: Everything, every icon on zoom is added with a description, making it fun and easy.

SK

SANATAN K

10/19/23

5 out of 5

"Review based on personal experience"

What do you like best about Zoom? Very easy to use & it's bandwidth of no. Of people can have meeting simultaneously. What do you dislike about Zoom?

HF

Hannah F

10/19/23

5 out of 5

"The best app for conducting classes and company meetings w/ added filters and helpful features!"

What do you like best about Zoom? Zoom is really best for meetings, doing online classes and for conducting interviews. I have been using this platform for so many years and it made my teaching. attending to company meetings and recording some videos for myself introductions easy. I would really recommend 100%! Also not so laggy anymore unlike to older versions.

AU

Anonymous User

10/19/23

5 out of 5

"Stay connected!"

What do you like best about Zoom? Zoom makes it so easy to have face to face conversations from the comfort of home. What do you dislike about Zoom?

AK

Abhishek k

10/18/23

5 out of 5

"Best Meeting app"

What do you like best about Zoom? it is one of the best app for virtual meetings . its User Interface is awesome . The one who host the meeting has complete access of muting others and selecting who can speak or not. In the time of pandemic it is very useful in taking vitual interviews and taking my companies day to day meetings.it has lots of features like whiteboard and chat and many more.

AG

Arun G

10/18/23

5 out of 5

"Ace your conference call and 1:1 calls with Zoom"

What do you like best about Zoom? Zoom has redefined the VOIP conference calls with its phenomenal user experience across the platforms. The option to join a conf call using a regular telephone number or through VOIP is killer feature.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].