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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2881-2890 out of 6134

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Anonymous

07/23/19

4 out of 5

Meets, but does not exceed, needs and expectations

What do you like best? I like the Google calendar integrations so I can easily schedule Zoom meetings. I like having my manager record her screen during meetings when she is teaching me how to do something - this allows me to fully focus and engage without worrying about taking notes. What do you dislike? Sometimes I feel like the platform is not as intuitive as what I have grown to expect with modern technology. I normally schedule meetings but recently I tried to create one in ...

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Anonymous

07/23/19

4.5 out of 5

Clear and Seamless Video Call Experience

What do you like best? I like how Zoom is easy to use and the ability to easily screen share with other users. The video quality is always high and it makes it really easy for pair coding exercises. What do you dislike? The 40 minute limit for non-premium members can be limiting for conference calls. Recommendations to others considering the product: Try it out because I think it's very easy to use and more efficient that other competitors in the video conferencing industry. ...

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A

Anonymous

07/23/19

4.5 out of 5

Zoom is very simple, useful, and makes meetings possible for those who can’t attend in person.

What do you like best? I like that Zoom allows people who cannot attend in person to be part of a meeting. What do you dislike? Sometimes there are issues with the video and sound. Recommendations to others considering the product: It’s a great way to have meetings when not everyone can attend in person. Especially, meetings with others who are out of state. What problems are you solving with the product? What benefits have you realized? I have been able to attend meetings that ...

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Anonymous

07/23/19

4 out of 5

Great for Connecting to Clients

What do you like best? I like that it's simple to use. You can send out a link and in a very short amount of time be connected. What do you dislike? I wish that it beeped or signaled in some way when someone joined the call. Recommendations to others considering the product: It's great and I would recommend it if you are dealing with a remote team. It makes everything easier to streamline and it's easy to say "let's just get on a zoom" What problems are you solving with the ...

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A

Anonymous

07/23/19

5 out of 5

Provides clear audio and flawless video call.

What do you like best? Zoom has many unique features that I like so much; 1. The software offers a flawless video and clear audio. 2. Very portable and easy to access using PC or mobile phone. 3. Zoom has the ability to record video, this is one feature I admire so much, this could be used for reference. 4. Ease of use, it has an extremely simple interface. 5. lastly, the group messagimg feature is just amazing. What do you dislike? 1. It requires a good internet ...

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Anonymous

07/23/19

5 out of 5

Love Zoom!

What do you like best? I used to use Google Hangouts, but now I find Zoom easier to use. - It's easy to setup. - It's free (approx 40 mins for 3 way call / limited GB for recording vid = but basically it is free. - It's fast (the download app seems to install in just a couple of seconds. = And the quality is great. No buffering. No Dalek. Just a good call. What do you dislike? Not much, but if i had to pick something about Zoom that i didnt like - then it would be the ...

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Anonymous

07/23/19

5 out of 5

Zoom-The best software for Video recording and webinars

What do you like best? Zoom is the leading modern enterprise for video communication. It is also very easy and reliable for audio and video conferencing. What do you dislike? The software takes long to open up when starting a webinar. It hangs and consumes a lot of data. Recommendations to others considering the product: Highly recommended for webinars What problems are you solving with the product? What benefits have you realized? I can hold meetings from anywhere as long as ...

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Anonymous

07/23/19

5 out of 5

Zoom provides the best services for professional conferences and meetings.

What do you like best? Zoom is the most efficient and great software because it provide the best quality of video calls and video conferences. Zoom also have the outstanding feature such as it always provide the live screen sharing software. The best advantage of this software is that we can easily send our messages in the group video and chat. The best thing that this software is that it has the great ability to record the audio and video calls and we can also share it with our friends ...

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A

Anonymous

07/23/19

5 out of 5

Amazing product to have a short & long professional meeting

What do you like best? I.m using Zoom to interact with my international & national delegates on a weekly basis. The best part of Zoom is very compactable with even mobile and if we are not able to join with the video still can be part of the conference. Screen sharing and is another awesome feature in Zoom. What do you dislike? It may not be a dislike still lot of background noise will be captured if you are even in the private room and outside noise can still hear unless if you are ...

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Anonymous

07/23/19

5 out of 5

Zoom is a quick to learn video conference

What do you like best? It was so easy to use and learn how to use. I could implement this with my school setting vary easily and with little or no professional development. I like that you could choose to share your screen or not. There are times when this is unneeded and was nice to turn it off. What do you dislike? I wish all members were muted at the start of sign in. This caused several issues before starting a meeting so many microphones were on and trying to get everyone on the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].