NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

Add to compare

Starts from $13.33 / user / month when yearly, also offers free forever plan

Start Free Trial

Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 2871-2880 out of 6134

A

Anonymous

07/24/19

5 out of 5

Incredible product over WebEx

What do you like best? I liked its usability and desktop app. It's very easy to schedule a meeting and also it's very easy to understand. Overall voice quality over the internet is very impressive. Video quality is also good than other products. We are using zoom for internal use and also for the customer. Customers are also very happy and always asks us to take call on Zoom. Screen sharing option is also good and very lag-free when someone shared his/her screen. Mobile app is also very ...

Read more

A

Anonymous

07/24/19

5 out of 5

Zoom makes it much easier.

What do you like best? I love it very much it is very easy to use it has a fantastic technology and a very modern ionterface. What do you dislike? It works extremely well, I have no complaints I wish all the programs were like this. Recommendations to others considering the product: It is very helpful to have the fast and efficient unique technology. You can take full advantage of the program. What problems are you solving with the product? What benefits have you realized? It ...

Read more

A

Anonymous

07/24/19

5 out of 5

The best application for communication that currently exists.

What do you like best? I like ZOOM because: -I can meet through this application with many people at the same time. -It is free and easy to use. -It is dynamic and intuitive. -It has excellent quality in video calls. What do you dislike? Sometimes it is difficult to activate audio on Android phones. Recommendations to others considering the product: I recommend using the virtual meeting scheduling function, which will help you organize your work and avoid scheduling ...

Read more

A

Anonymous

07/24/19

5 out of 5

More than just conferencing

What do you like best? Zoom tracks some key features including meeting participants which is very helpful when uninvited guests join. Allows salespeople to track stakeholders who might be attempting to stay in the background until the 11th hour. The ability to see who has the zoom window minimized is also key when doing technical presentations. Lastly, being able to share less than your entire monitor keeps the screen from looking cluttered. What do you dislike? No complaints with zoom ...

Read more

A

Anonymous

07/24/19

5 out of 5

Perfect for making live product demos

What do you like best? Since Zoom was deployed in my company, interruptions or distortions have been minimal, as it always keeps a great video and audio quality during every conference. Zoom is so easy to use that even people who have never used it before can access to a meeting, this is great for us as we constantly handle with clients that don’t use this product. It isn't just a great option on desktop, but it also has a great performance on tablets and mobiles. What do you dislike? ...

Read more

A

Anonymous

07/24/19

5 out of 5

I personally Love Zoom

What do you like best? You can have interaction from your whole team no matter where they are! I have also made a personal zoom account for interaction with family and friends! It makes interacting and planning so much easier. When you have a team member in the UK and you are in the US this makes any project that much easier to complete. What do you dislike? I can not think of any downsides right now. the free time you get per session is optimal. I use this on my phone as well and the ...

Read more

A

Anonymous

07/24/19

5 out of 5

Zoom offers you more.

What do you like best? It is a great platform of great contribution for business, since I can be constantly in touch with customers and videoconferencing is a great contribution. What do you dislike? I do not dislike anything works very well the truth. Recommendations to others considering the product: It is a program that helps us a lot in the work area, very reliable and high technology. What problems are you solving with the product? What benefits have you realized? I can ...

Read more

A

Anonymous

07/23/19

4 out of 5

My zoom review

What do you like best? Zoom is a very good one on one option for conference meeting, I find zoom to be really interesting to be used in that you can easily create a meeting, it also allow me to automatically invite guest to the online meeting. It's video and audio is quite clear. Zoom also make it very easy to schedule a meeting for a meeting at anytime. One can also easily set an up coming event for a later date in future, which zoom will automatically send out reminder to the ...

Read more

A

Anonymous

07/23/19

4 out of 5

Great, but has its issues

What do you like best? I like that it makes doing conference calls SO much easier! It takes a minute or two to understand how the system works, but once you understand it, it's great! What do you dislike? I dislike how many technical issues I run into. It could very well be on my end, but others seem to have the problem a lot, too. When trying to do calls, I often struggle with the audio. Either they can't hear me or I can't hear them. There have been a few times where even after ...

Read more

A

Anonymous

07/23/19

4 out of 5

Zoom is by far the best meeting tool available

What do you like best? A reliable communication platform. Easy to navigate, quality of video conferencing, layout of multiple users on video, ability of Q&A box & chat. Integration into calendars. What do you dislike? Does not automatically call in disconnections. Recommendations to others considering the product: Zoom is the best product on the market for any size company. One of the great things about Zoom is the audio and video quality. For recordings, you're recording it ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].