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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2531-2540 out of 6134

BP

Beth P

02/04/20

4.5 out of 5

Great for Meetings

What do you like best? I like the ability to share screen and then turn over your screen to another person in the meeting. What do you dislike? I wish there was a way for zoom to allow participants to put themselves into breakout rooms. What problems are you solving with the product? What benefits have you realized? It has helped me see how my teachers are using out database and give them feedback or guidance in realtime. It also allows us to have meetings with teachers all ...

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EM

Eduardo M

02/04/20

4.5 out of 5

Collaborative conversations are built with Zoom

What do you like best? You can say that Zoom is an administrative cutting program. And with that I don't want to say that it can be used in administration, but that it allows to address the meeting agenda with the efficiency of an administrative application. Zoom is very intuitive for trouble-free chat management. It is a matter of just deciding what has been scheduled for the estimated time and from there on Zoom will make the job difficult for customer convenience. I usually leave Zoom ...

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UI

User in Hospital & Health Care

02/04/20

4.5 out of 5

Zoom

What do you like best? The most helpful aspect of Zoom is the easy to use interface and the capacity to handle more meeting attendees than other platforms. What do you dislike? I don't see any dislikes of Zoom to date. What problems are you solving with the product? What benefits have you realized? Our organization is solving the issue of geographic distance between employees. We often use the screen-sharing feature as a means to work on projects collaboratively.

WL

Williem L

02/04/20

4.5 out of 5

Join clients meetings in less than a second.

What do you like best? I like to zoom because it has allowed me to work better with my clients, making possible work meetings or conferences to present ideas at any time of the day giving me an increase in the number of clients I usually reach, without a doubt it is a tool quite useful for people who work with social networks and marketing since it complements very well with this work area. What do you dislike? Honestly this app is very good fulfilling the objective for which it was ...

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UI

User in Hospital & Health Care

02/04/20

4.5 out of 5

Zoom is so very easy to use!

What do you like best? I can start it myself and up to 45 minutes is free. It seems like I can have more people on the line at once and they don't "drop off" the call. I have had better connections also with international calls. I also like that I can forward the link. What do you dislike? If I go over 45 minutes it will just cut off... I haven't learned enough about it yet to know... Once you have an account you don't have to worry about this though. Recommendations to ...

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ZE

Zac E

02/04/20

4.5 out of 5

Reliable platform with convenient features.

What do you like best? Zoom is very prevalent meeting app enriched with splendid features. The best part in zoom is the reliability of meetings with HD audio & video streaming which make the meetings experience so good. It provides numerous features during meetings like file-sharing, meetings recording, screen sharing, remote control, polling, Q&A, scheduling, etc. Zoom is now on my first most priority app when it comes to attend the meetings ever. What do you dislike? I am using ...

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RM

Regina M

02/04/20

4.5 out of 5

Great quality of video and sound

What do you like best? Zoom has many significant characteristics and capacities that I really appreciate. Accessing this application on your computer or mobile device is simple and fast. The application has this one lovely function that enables it to screen both methods readily. This is useful for establishing an online education scheme and webinar. Further, Zoom provides great quality of video and sound. This software also has the capacity to record and use a video for future reference. ...

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AM

Akshaya M

02/04/20

5 out of 5

Zoom use review

What do you like best? 1. Ease of use 2. Ready access to collaboration 3. Mobile application is very intuitive 4. Available on multiple platforms 5. Zoom rooms are a great way to take meeting rooms online effortlessly for video conferencing 6. Voice only calls are an amazing feature we use extensively 7. Clutter free communication and collaboration What do you dislike? 1. Interface could be confusing to new users 2. Voice only calling interface should be ...

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RW

Roxy W

02/04/20

5 out of 5

Fantastic video conferencing program

What do you like best? Excellent quality, no learning curve for most attendees. The additional options available even with the free version make this my go-to for all of my associations regardless of size. What do you dislike? The only downside to this program is there is no capability to host multiple Zoom rooms at once. Even with the upgraded versions that have multiple users and separate room IDs do not allow for 2 meetings simultaneously. You must have multiple accounts which is ...

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PG

Priyank G

02/04/20

5 out of 5

Great tool for video conferencing

What do you like best? Inexpensive way for short meetings with multiple people without using much bandwidth, option to share screens, portability across devices are some of the best features. Very intuitive to fire up meeting quickly without much setup. Also, zoom has a lot of features to make life easier by providing video recording, multiple screen share options, access controls, remote access to other users, and multiple option to view users and screens share for all. What do you ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].