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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 231-240 out of 6134

VK

Vanessa K

11/05/23

5 out of 5

"Zoom review"

What do you like best about Zoom? I like how easy it was to connect and schedule meetings for our whole team to not miss anything. What do you dislike about Zoom?

AU

Anonymous User

11/05/23

5 out of 5

"Modernized communication gateway"

What do you like best about Zoom? The simplicity and quality of meetings with total control What do you dislike about Zoom?

KS

Krista S

11/04/23

5 out of 5

"Saves Time and Travel"

What do you like best about Zoom? I love that Zoom connects an entire office in a meeting and you don't leave your desk. It's beyond brilliant. If part of our team is traveling they can still be in meeting attendance due to this amazing invention.

SK

Sneha K

11/04/23

5 out of 5

"A perfect app for Video Calling"

What do you like best about Zoom? It helps us to teach online as well. It helped us in Covid times. What do you dislike about Zoom?

WR

Wildred R

11/03/23

5 out of 5

"Really good tools with good features for meetings"

What do you like best about Zoom? I really love that U have the capacity to request people within the meeting to unmute or mute, I can lower hands, I can annotate while some is sharing contents, I can take over some else's is sharing their screen and do stuff for them, Alco I can crecrete separate room with names for my different teammmates to work on it. I really love zoom and I beleive pricing is really affordable for what it does!

PK

Patrick K

11/03/23

5 out of 5

"Zoom always gives me a wow experience. It gave me confidence to schedule international calls."

What do you like best about Zoom? Uninterrupted time with client. The clarity of voice is guaranteed while using Zoom as compared to others. What do you dislike about Zoom?

LF

Lynaia F

11/02/23

5 out of 5

"Easy to use "

What do you like best about Zoom? Very great product for going to meetings when remote. Integration of sound and video gives it a great quality and the ability to use office products while on connected makes meetings very easy

DS

Dr. Sandra S

11/02/23

5 out of 5

"Successful Virtual Meeting Platform - Zoom"

What do you like best about Zoom? Zoom, in my opinion, is very user friendly. When compared to other virtual meeting platforms, like Microsoft TEAMS for example, Zoom is much more user friendly and recognizeable. The chat tool is simple to use. Uploading documents is easy to do in the chat box. I very much enjoy the annotation tool and whiteboard, especially when collaborating on projects.

AU

Anonymous User

11/02/23

5 out of 5

"Best video conferencing "

What do you like best about Zoom? Easy to share my screen. Easy to see alll members on calls. Wonderful upgrade. What do you dislike about Zoom?

RK

Ramya K

11/02/23

5 out of 5

"Very easy and great for online meetings"

What do you like best about Zoom? Easy to use, great for meetings and gathering of large groups What do you dislike about Zoom?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].